Quote:

What is included is clear, but in my world restoration starts by cleaning parts and for example removing old gaskets. I was told that your parts are show winning and most bang for the buck.

That's why I'm confused.




My very first concern is customer satisfaction, I will always bend over backwards to help resolve any issues that arise and I appreciate your patronage. Again, I am sorry for any failure to properly communicate what is included in the job you hired me for. As I mentioned in my first reply, without being asked I already refunded the total amount you paid (including shipping).

In the future I would appreciate it if you (or anyone else I have business with) would contact me first to discuss questions or concerns about any of my work, please at least give me a chance to resolve the issue before posting negatively on a public forum, this posting is the first I've heard about your displeasure.


Thank you!
Scott