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I have not had time to get into it yet but it almost seems like the knob on the control head turns real easy as if a cable is off on one end or the other but, if it is electric it will turn easily anyway.
I'll be sure to let you guys know so, someone else with this issue can save some effort.



Just for kicks, make sure the knob is actually turning
the shaft... we had some JUNK knobs that would strip
very easy... you thought you were turning the shaft
when it really wasnt... I've had to replace knobs
on a couple of my rides... people would continue to
turn them when it reached the stop and it would strip