Re: Which Firm Feel Box?
[Re: 69CopperCoronet]
#585382
01/17/10 02:21 PM
01/17/10 02:21 PM
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Joined: Dec 2007
Posts: 18,157 Mass
DAYCLONA
I Live Here
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I Live Here
Joined: Dec 2007
Posts: 18,157
Mass
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I run Stage III, it's good with a stock sized steering wheel, really no noticable effort needed, but something custom or TUFF wheel style, takes a little effort,....but the improvement in feel/turning/handling is greatly enhanced,.....you won't feel like your at the helm of the Titanic anymore trying to turn FWIW, a lot of guys that went stage II, felt they should have opted for firmer (III) performance
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Re: Which Firm Feel Box?
[Re: 69CopperCoronet]
#585383
01/17/10 09:25 PM
01/17/10 09:25 PM
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Joined: Jan 2003
Posts: 338 Montreal Quebec
STROKIE
enthusiast
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enthusiast
Joined: Jan 2003
Posts: 338
Montreal Quebec
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I use Stage 1 Firm Feel steering box on my Charger 1967 I can say this is a good choice. Try it I think you gonna like it ...
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Re: Which Firm Feel Box?
[Re: DAYCLONA]
#585386
01/18/10 10:05 AM
01/18/10 10:05 AM
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Joined: Aug 2005
Posts: 403 30 miles west of EuroDisney
fbernard
mopar
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mopar
Joined: Aug 2005
Posts: 403
30 miles west of EuroDisney
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Quote:
FWIW, a lot of guys that went stage II, felt they should have opted for firmer (III) performance
I second that (I don't own one, I have a rack & pinion setup with a Tuff wheel on a RMS AlterKtion on one car, and a stock setup on my other Chally).
I tried the Stage II box on a friend's Chally which has just been restored (the front-end was completely rebuilt). It feels too light in my opinion (steering is still possible with my little finger, which I always find scary at speed).
I used to have a manual box before I switched to the AlterKtion, and all I can tell you is "Don't be afraid to get a Stage III, there's a loooooong way to go between this and a manual box".
I will most likely replace the steering box in my convertible with a Stage III.
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Re: Which Firm Feel Box?
[Re: 69CopperCoronet]
#585388
01/20/10 03:31 PM
01/20/10 03:31 PM
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Joined: Jan 2003
Posts: 5,439 So Cal
Sinitro
master
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master
Joined: Jan 2003
Posts: 5,439
So Cal
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I bought a Stage II box, installed it and it leaked badly. Called up Firm Feel, and they gave me the sunshine treatment.. Told me to send it back in @ my expense, it would take about 10 days to check it and return it back and no compensation for labor to R&R it. They were very arrogant, offered absolutely no customer support.. To say the least I wouldn't recommend them or their products.. Just my $0.01..
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Re: Which Firm Feel Box?
[Re: Sinitro]
#585389
01/20/10 05:56 PM
01/20/10 05:56 PM
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Joined: Feb 2004
Posts: 936
OLD318
super stock
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super stock
Joined: Feb 2004
Posts: 936
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I used Steer and Gear. Stage 1. it is a HUGE improvement over stock power steering However, If I had it to do all over again I would get stage 2 and that is what I would recommend to someone else... I have no experience with firm feel. My
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Re: Which Firm Feel Box?
[Re: 69MOPE]
#585391
01/21/10 12:33 PM
01/21/10 12:33 PM
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Joined: Mar 2004
Posts: 2,025 Bucks County, PA
500Stroker
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Joined: Mar 2004
Posts: 2,025
Bucks County, PA
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Quote:
I have a stage III and it's great. Nice firm feel at highway speeds and can still turn the wheel with one finger parked. If they had a stage IV I would go with that on my next car!
Same here. Love my stage III. I heard if you ask they do have a Stage IV.
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Re: Which Firm Feel Box?
[Re: Kern Dog]
#585402
04/23/10 01:23 AM
04/23/10 01:23 AM
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Joined: Aug 2008
Posts: 242 midwest
intragration
enthusiast
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enthusiast
Joined: Aug 2008
Posts: 242
midwest
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Just test drove my stage I today for the first time, I definitely wish I had gone with II or III. There's almost no difference between stock. It was entirely my choice, Stage I sounded like a step beyond the old police firm-feels, I figured two steps up from stock would be fine. Thankfully, this was with the larger wheel, when I bolt my Tuff wheel on, it will hopefully firm up a little bit. Go II or III.
By the way, I had no problems with Firm Feel, they treated me fine and had some hard-to-find things I needed in stock, priced fairly. Regarding R&I labor costs, it states plainly on their site that they don't reimburse for this.
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Re: Which Firm Feel Box?
[Re: beatgoeson]
#585409
04/23/10 11:36 AM
04/23/10 11:36 AM
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Joined: Jan 2003
Posts: 1,374 Houston,Tx.
Lee446
pro stock
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pro stock
Joined: Jan 2003
Posts: 1,374
Houston,Tx.
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Man, this is an eye-opener. Like others, I wanted a stage 3 and got talked out of it for a 2. 6 months later, I finished my restoration and put it in. To me, it feels like a STOCK box. I mean, one finger, granny loves it , power steering. I was assured the stage two box would be similar in feel to my buddies 06 GTO, and if it were, I would be happy. I have not bothered to call them, as I am not willing to pull the Hemi and spend a couple of weeks of downtime waiting. I can live with it, but I am not happy. Based on this experience, I would recommend trying Steer and Gear, I will, next time.
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Re: Which Firm Feel Box?
[Re: Lee446]
#585410
04/23/10 11:53 AM
04/23/10 11:53 AM
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Joined: Feb 2004
Posts: 936
OLD318
super stock
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super stock
Joined: Feb 2004
Posts: 936
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I have a Steer and Gear Stage 1 in my 70 Coronet with power steering. Its a huge improvement over stock. However, If I had it to do over I would easily go stage 2 and maybe even stage 3. Best of luck ... One more thing, having rebuilt the upper control arms with offset bushings, I can dial in an alignment of 2.5 degrees of caster. This along with the stage 1 box makes the car feel 100 times better than stock. However, If I had it to do over again, in addition to the stiffer steering box I wouldnt even fool with the stock upper A Arms. Get a pair of the aftermarket arms which can dial up to 7 degrees of caster. The hotchkiss are really nice but very expensive. Firm Feels arms would be great... Granted my car is just for street driving (no racing) so the more caster, the better the car tracks and feels on the highway. Most newer cars have caster at 4 degrees and higher BTW. Also, go with stiffer than stock torsion bars
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Re: Which Firm Feel Box?
[Re: 500Stroker]
#585412
04/23/10 01:45 PM
04/23/10 01:45 PM
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Joined: Jan 2003
Posts: 31,035 Oregon
AndyF
I Win
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I Win
Joined: Jan 2003
Posts: 31,035
Oregon
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Quote:
Quote:
I have a stage III and it's great. Nice firm feel at highway speeds and can still turn the wheel with one finger parked. If they had a stage IV I would go with that on my next car!
Same here. Love my stage III. I heard if you ask they do have a Stage IV.
They do have a Stage IV but they don't advertise it because it is pretty stiff. Best bet is to call them and talk to Dick Ross. He has been racing Mopars for years and can help with the choice. Lots of people buy the Stage II and then wish they had the Stage III but sometimes people get the Stage III and wish they had gone lighter.
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Re: Which Firm Feel Box?
[Re: AndyF]
#585413
04/23/10 03:02 PM
04/23/10 03:02 PM
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Joined: Apr 2007
Posts: 2,918 Calgary, Alberta Canada
a12rag
master
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master
Joined: Apr 2007
Posts: 2,918
Calgary, Alberta Canada
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I got the stage III for my 74 Duster360 and have to admit, I don't notice too much difference than the stock unit. . . .although the response is wayyy better. Effort is about the same ! I had to adjust the valve on top of the box, because it probably got bumped in shipping, and the box wanted to self steer to the left. Easy fix, just loosen the bolts enough to tap the valve up or down, until the wheel is centered. . .no worries.
I have spoken many times with Dick and his staff. Always felt like I was treated well. . . .just my two cents worth . . .
Oh, on the Duster360, I have the solo racing tbars, urethane bushings for the sway bar, rear sway bar and 235/60/14 tires. LOVE the way it handles !!! . . .
Cheers
Mark A12rag
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Re: Which Firm Feel Box?
[Re: OLD318]
#585414
04/24/10 03:31 PM
04/24/10 03:31 PM
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Joined: May 2008
Posts: 1,131 Thigh-Gap Junction
@#$%&*!
New user name, Same old jerk!
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New user name, Same old jerk!
Joined: May 2008
Posts: 1,131
Thigh-Gap Junction
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Quote:
...One more thing, having rebuilt the upper control arms with offset bushings, I can dial in an alignment of 2.5 degrees of caster. This along with the stage 1 box makes the car feel 100 times better than stock...
Good point. Caster has a big effect on steering effort and how quickly the wheel centers after turning. If you don't have the same alignment settings as before you changed your steering gear it isn't a fair comparison. Also, the factory steering gears aren't all the same when it comes to steering effort tuning. We all know of the police boxes, but there are lots of applications that used stiffer reaction springs than grandmas Newport. If you replace one of the factory boxes that just happened to have a stiffer setup with a Stage II you might not notice much difference.
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Re: Which Firm Feel Box?
[Re: broncobra]
#585415
04/24/10 06:01 PM
04/24/10 06:01 PM
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Joined: Jan 2003
Posts: 5,439 So Cal
Sinitro
master
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master
Joined: Jan 2003
Posts: 5,439
So Cal
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Quote:
Wow! that's hard to believe they wouldn't stand behind their stuff like that.
I posted to try and help somebody to avoid the same BS experience I went through... Everything is fine until you have an issue, clearly their product was defective and they did absolutely nothing to address this...
If I had the time and was located more closely, I would have paid them personal visit..
Just my $0.01..
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Re: Which Firm Feel Box?
[Re: Sinitro]
#585416
04/24/10 06:18 PM
04/24/10 06:18 PM
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Joined: Aug 2008
Posts: 242 midwest
intragration
enthusiast
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enthusiast
Joined: Aug 2008
Posts: 242
midwest
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Quote:
Quote:
Wow! that's hard to believe they wouldn't stand behind their stuff like that.
I posted to try and help somebody to avoid the same BS experience I went through... Everything is fine until you have an issue, clearly their product was defective and they did absolutely nothing to address this...
If I had the time and was located more closely, I would have paid them personal visit..
Just my $0.01..
This is what I don't understand... They guarantee their steering boxes for a year, did they refuse to fix it under this policy? When you say they did "nothing", what exactly did you ask for which they refused to do? I'm all for clarifying this, so that nobody gets burned.
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Re: Which Firm Feel Box?
[Re: DGS]
#585418
04/24/10 08:30 PM
04/24/10 08:30 PM
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Joined: Feb 2003
Posts: 1,679 Mansfield,Ohio
moparrulzzz
top fuel
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top fuel
Joined: Feb 2003
Posts: 1,679
Mansfield,Ohio
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Quote:
Steerandgear.com - they also have firm feel boxes and their prices are a bit lower than Firm Feel.
I just talked to Steer and Gear about picking up a stage 3 at the Chrysler Classic in Columbus next month. I am glad I called because he told me they are out of cores. Just got done boxing mine up to send to them in time to have it rebuilt and P/U in Columbus!!
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Re: Which Firm Feel Box?
[Re: intragration]
#585419
04/25/10 12:11 AM
04/25/10 12:11 AM
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Joined: May 2008
Posts: 1,131 Thigh-Gap Junction
@#$%&*!
New user name, Same old jerk!
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New user name, Same old jerk!
Joined: May 2008
Posts: 1,131
Thigh-Gap Junction
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Quote:
... They guarantee their steering boxes for a year, did they refuse to fix it under this policy? When you say they did "nothing", what exactly did you ask for which they refused to do? I'm all for clarifying this, so that nobody gets burned.
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Re: Which Firm Feel Box?
[Re: intragration]
#585420
04/25/10 12:42 AM
04/25/10 12:42 AM
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Joined: Jan 2003
Posts: 5,439 So Cal
Sinitro
master
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master
Joined: Jan 2003
Posts: 5,439
So Cal
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Quote:
Quote:
Quote:
Wow! that's hard to believe they wouldn't stand behind their stuff like that.
I posted to try and help somebody to avoid the same BS experience I went through... Everything is fine until you have an issue, clearly their product was defective and they did absolutely nothing to address this...
If I had the time and was located more closely, I would have paid them personal visit..
Just my $0.01..
This is what I don't understand... They guarantee their steering boxes for a year, did they refuse to fix it under this policy? When you say they did "nothing", what exactly did you ask for which they refused to do? I'm all for clarifying this, so that nobody gets burned.
Check my original post in this thread from January... Their box leaked and they wanted me to pay the freight back, the real burner was their arrogance... The box was bad and they supplied zippo support for freight plus they wanted me to eat the labor, without any substantiation the next box was any better. The car would have set for another 2 weeks while they jacked around..
A customer responsive company would have sent down a UPS call tag, and sent down a replacment overnite..
If I had the time I would have made a separate trip back up there to chuck the box through their front window..
Just my $0.01..
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Re: Which Firm Feel Box?
[Re: Sinitro]
#585421
04/25/10 06:08 AM
04/25/10 06:08 AM
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Joined: Aug 2008
Posts: 242 midwest
intragration
enthusiast
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enthusiast
Joined: Aug 2008
Posts: 242
midwest
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Quote:
Quote:
Quote:
Quote:
Wow! that's hard to believe they wouldn't stand behind their stuff like that.
I posted to try and help somebody to avoid the same BS experience I went through... Everything is fine until you have an issue, clearly their product was defective and they did absolutely nothing to address this...
If I had the time and was located more closely, I would have paid them personal visit..
Just my $0.01..
This is what I don't understand... They guarantee their steering boxes for a year, did they refuse to fix it under this policy? When you say they did "nothing", what exactly did you ask for which they refused to do? I'm all for clarifying this, so that nobody gets burned.
Check my original post in this thread from January... Their box leaked and they wanted me to pay the freight back, the real burner was their arrogance... The box was bad and they supplied zippo support for freight plus they wanted me to eat the labor, without any substantiation the next box was any better. The car would have set for another 2 weeks while they jacked around..
A customer responsive company would have sent down a UPS call tag, and sent down a replacment overnite..
If I had the time I would have made a separate trip back up there to chuck the box through their front window..
Just my $0.01..
I don't think any company would comp you for the labor, the return shipping maybe I can see, but it says right on their site that they don't do this. I wasn't privy to your conversation with them so I don't know how things went down, but it sounds like they followed their published policy. That's all I was getting at. I hope your new box works out, it's frustrating when you put all kinds of new parts on your car and something doesn't work right...
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Re: Which Firm Feel Box?
[Re: intragration]
#585422
04/25/10 10:01 AM
04/25/10 10:01 AM
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Joined: Jan 2003
Posts: 5,439 So Cal
Sinitro
master
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master
Joined: Jan 2003
Posts: 5,439
So Cal
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Quote:
Quote:
Quote:
Quote:
Quote:
Wow! that's hard to believe they wouldn't stand behind their stuff like that.
I posted to try and help somebody to avoid the same BS experience I went through... Everything is fine until you have an issue, clearly their product was defective and they did absolutely nothing to address this...
If I had the time and was located more closely, I would have paid them personal visit..
Just my $0.01..
This is what I don't understand... They guarantee their steering boxes for a year, did they refuse to fix it under this policy? When you say they did "nothing", what exactly did you ask for which they refused to do? I'm all for clarifying this, so that nobody gets burned.
Check my original post in this thread from January... Their box leaked and they wanted me to pay the freight back, the real burner was their arrogance... The box was bad and they supplied zippo support for freight plus they wanted me to eat the labor, without any substantiation the next box was any better. The car would have set for another 2 weeks while they jacked around..
A customer responsive company would have sent down a UPS call tag, and sent down a replacment overnite..
If I had the time I would have made a separate trip back up there to chuck the box through their front window..
Just my $0.01..
I don't think any company would comp you for the labor, the return shipping maybe I can see, but it says right on their site that they don't do this. I wasn't privy to your conversation with them so I don't know how things went down, but it sounds like they followed their published policy. That's all I was getting at. I hope your new box works out, it's frustrating when you put all kinds of new parts on your car and something doesn't work right...
There were 3 points under dispute.. 1. Labor for R&R 2. Freight cost to return the defective box 3. Response/priority to receive the replacement box
For #2 & #3 they blew me off.. No way I was going to spend additional $ to get another clunker, questionable box.
Note that we have built multiple Mopar performance cars and rarely have this type of BS..
The end solution was to get another box from a capable supplier, bolt it in & go. I ended up resealing the Firm Feel box and sold it @ the Fling. Again, the Firm Feel guys were very arrogant and did nothing to replace/fix their defective product. And I hope others do not have put up with their bunk because I won't..
Just my $0.01..
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Re: Which Firm Feel Box?
[Re: Sinitro]
#585425
04/25/10 05:06 PM
04/25/10 05:06 PM
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Joined: Aug 2008
Posts: 242 midwest
intragration
enthusiast
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enthusiast
Joined: Aug 2008
Posts: 242
midwest
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Quote:
There were 3 points under dispute.. 1. Labor for R&R 2. Freight cost to return the defective box 3. Response/priority to receive the replacement box
For #2 & #3 they blew me off.. No way I was going to spend additional $ to get another clunker, questionable box.
Note that we have built multiple Mopar performance cars and rarely have this type of BS..
The end solution was to get another box from a capable supplier, bolt it in & go. I ended up resealing the Firm Feel box and sold it @ the Fling. Again, the Firm Feel guys were very arrogant and did nothing to replace/fix their defective product. And I hope others do not have put up with their bunk because I won't..
Just my $0.01..
Regardless of whether you agree with their policy or not, I can't understand why you'd be upset at them for following the policy that you were aware of before you purchased the product. You said they were "arrogant", they were nothing but perfectly nice to me...sometimes personalities clash. You said "they did nothing to replace/fix their defective product" and yet, it sounds like they were willing to repair the product under their warranty/guarantee, so they offered to hold up their end of the bargain and it sounds like you refused to let them because it didn't meet with your schedule. I'm not pointing fingers here, I understand the frustration, but it's also not right to accuse them of doing something wrong when it sounds like they were willing to stand behind their product, on the terms that you agreed to when you purchased the product under their published policies. Again, huge hassle, I don't dispute that.
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Re: Which Firm Feel Box?
[Re: intragration]
#585426
04/25/10 05:32 PM
04/25/10 05:32 PM
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Joined: Jan 2003
Posts: 5,439 So Cal
Sinitro
master
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master
Joined: Jan 2003
Posts: 5,439
So Cal
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Quote:
Quote:
There were 3 points under dispute.. 1. Labor for R&R 2. Freight cost to return the defective box 3. Response/priority to receive the replacement box
For #2 & #3 they blew me off.. No way I was going to spend additional $ to get another clunker, questionable box.
Note that we have built multiple Mopar performance cars and rarely have this type of BS..
The end solution was to get another box from a capable supplier, bolt it in & go. I ended up resealing the Firm Feel box and sold it @ the Fling. Again, the Firm Feel guys were very arrogant and did nothing to replace/fix their defective product. And I hope others do not have put up with their bunk because I won't..
Just my $0.01..
Regardless of whether you agree with their policy or not, I can't understand why you'd be upset at them for following the policy that you were aware of before you purchased the product. You said they were "arrogant", they were nothing but perfectly nice to me...sometimes personalities clash. You said "they did nothing to replace/fix their defective product" and yet, it sounds like they were willing to repair the product under their warranty/guarantee, so they offered to hold up their end of the bargain and it sounds like you refused to let them because it didn't meet with your schedule. I'm not pointing fingers here, I understand the frustration, but it's also not right to accuse them of doing something wrong when it sounds like they were willing to stand behind their product, on the terms that you agreed to when you purchased the product under their published policies. Again, huge hassle, I don't dispute that.
The policy of remebursement for labor R&R is not the primary issue. When I ordered the Firm Feel box I paid $125 in overnite freight charges as we were getting the car ready for a major show. The box was installed and was defective as it leaked badly.
When I called them about a replacement box, they replied to send my box back @ significant expense to me. Then once it arrived they would check it out and if they found anything wrong, they would repair it and return my box within 2 weeks... Gee thanks..
In my humble opinion, they needed to step up and back up their product to at least some extent.. 1. Send a call tag ASAP 2. Overnite me a replacement box, charge my CC until they receive back the defective box
Instead they put all of the burden and expense on me. I deal with consumer issues all day long, and simply expected better response/support from Firm Feel fixing their defective product.
If you think that this type of arrogance and lack of support is justified, then proceed with your purchase from Firm Feel. Now that we have explained the details of this situation, this will be my last post for this subject and Firm Feel...
Unless of course someone from Firm Feel wants to enter the thread...
Just my $0.01..
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Re: Which Firm Feel Box?
[Re: gregn96cuda]
#585430
04/25/10 11:03 PM
04/25/10 11:03 PM
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Joined: Aug 2008
Posts: 242 midwest
intragration
enthusiast
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enthusiast
Joined: Aug 2008
Posts: 242
midwest
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Quote:
"I'm not pointing fingers here, I understand the frustration, but it's not right to accuse them of doing something wrong when it sounds like they were willing to stand behind their product, on the terms that you agreed to when you purchased the product under their published policies."
They did do something wrong, they sent him a box that was leaking! They should pay shipping both ways when they send out junk. I would blame their workers not their customers. I have been thinking about buying a new box, I don't think that Dick will get any of my money.
I never blamed their customers, I never blamed anyone. Sending out a product that inadvertently has a problem is not equivalent to doing something "wrong". There is a certain percentage of new items that will always fail immediately, despite best efforts. A friend purchased a new heater core that promptly pee'd all over his passenger floor. Had to yank it and get it replaced. No one paid for his inconvenience, transportation, or labor. The item was defective, it was replaced for free, minus his gas TO and FROM the auto parts store. He put it in, and was done. Living a greater distance from the source of your parts doesn't entitle you to special treatment for pickup and delivery. I'd be willing to bet that the percentage of failures from Firm Feel is nearly identical to failures from other vendors. Roll your dice with whoever you'd like. A lot of people are entirely satisfied with their products, I am.
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Re: Which Firm Feel Box?
[Re: intragration]
#585431
04/26/10 02:16 AM
04/26/10 02:16 AM
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Joined: Feb 2010
Posts: 18,493 Granite Bay CA
Kern Dog
Striving for excellence
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Striving for excellence
Joined: Feb 2010
Posts: 18,493
Granite Bay CA
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I have had good service from almost every vendor in the rebuild of my 70 Charger. I have almost $27,000 in this car and that includes about $3000 in bodywork and paint supplies. Interior parts from Year One, engine parts from Summit racing, Axle parts from Moser. Suspension and steering from Just Suspension and Firm Feel. Headers by TTI. In each case a defective part was immediately met with a reasonable return policy. One time Year One actually paid for return shipping of a fuel line that I ordered in error. Most of the time that I have had poor service is with LOCAL parts guys. CUSTOMER: "Hello, I'd like to return this widget, it didn't fit right." PARTS GUY: " Waddaya mean? Whats wrong with it? Did you drop it or something?" This sort of thing is maddening. YES, there are often stupid customers out there, but instead of first assuming that the customer is an idiot, why not the following: CUSTOMER FRIENDLY PARTS GUY THAT CARES: " Didn't fit? Oh, sorry about that. I'll get another and compare it to this one. If it looks the same, maybe the problem is on your end. Lets take a look.." How hard is that?
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Re: Which Firm Feel Box?
[Re: 1970sixpak]
#585432
04/26/10 01:36 PM
04/26/10 01:36 PM
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Joined: May 2008
Posts: 1,131 Thigh-Gap Junction
@#$%&*!
New user name, Same old jerk!
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New user name, Same old jerk!
Joined: May 2008
Posts: 1,131
Thigh-Gap Junction
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Quote:
...My problem with firm feel is my box leaked and I sent it back and now it still leaks a little.
Just curious, where is the leak coming from?
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Re: Which Firm Feel Box?
[Re: @#$%&*!]
#585433
04/26/10 01:49 PM
04/26/10 01:49 PM
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Joined: Aug 2006
Posts: 1,884 Tracy CA
rabid scott
"You're Where?"
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"You're Where?"
Joined: Aug 2006
Posts: 1,884
Tracy CA
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Quote:
We all know of the police boxes, but there are lots of applications that used stiffer reaction springs than grandmas Newport.
Where could one find these "police boxes"? Would a Diplomat cruiser have one, or is it earlier stuff?
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Re: Which Firm Feel Box?
[Re: intragration]
#585434
04/26/10 01:54 PM
04/26/10 01:54 PM
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Joined: May 2008
Posts: 1,131 Thigh-Gap Junction
@#$%&*!
New user name, Same old jerk!
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New user name, Same old jerk!
Joined: May 2008
Posts: 1,131
Thigh-Gap Junction
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Quote:
...Sending out a product that inadvertently has a problem is not equivalent to doing something "wrong". There is a certain percentage of new items that will always fail immediately, despite best efforts...
On that note, I will add that I've seen Dennis assemble and test a number of FF gears and every one is tested on a fixture with a PS pump driven by an electric motor. This is necessary to adjust the position of the valve body as well as check for leaks. Now, how one develops leaks during or after shipping is a topic for debate. I suppose it's possible that the test fixture doesn't generate as much pressure as a pump installed in a car. I also know that the case of a steering gear can easily crack if it's dropped.
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