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Home warranty experiences ? ? ? #2968855
09/30/21 06:27 PM
09/30/21 06:27 PM
Joined: Feb 2009
Posts: 3,821
New State
kidmopar Offline OP
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kidmopar  Offline OP
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New State
Briefly , The home we purchased had a "Home Warranty" purchased for us by the seller. I wanted to try them out to repair leaking shower valves .........

Paid the $85.00 service call fee and had a 'plumber' 75 + miles away schedule an appointment for 2 + weeks later ! mad ........ when he FINALLY

arrived he said : YES , the valves need replacing & must be "Approved" by warranty company ....... mad mad I never - ever heard from anyone

ever again .......... Called local plumber he arrived next-day repaired everything for $150.00 ......... I WOULD NEVER , EVER HAVE PURCHASED

an aftermarket warranty ........... what's been your "?" experiences ? shruggy work

The warranty company was "First American Home Warranty" .......... down shout mad puke

Re: Home warranty experiences ? ? ? [Re: kidmopar] #2968859
09/30/21 06:37 PM
09/30/21 06:37 PM
Joined: Jan 2003
Posts: 3,682
South San Francisco, Ca
70sixpkrt Offline
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70sixpkrt  Offline
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South San Francisco, Ca
I had one the first 5 years when I bought my house 22 years ago. I used it with no problems. I dropped them only because I remodeled my house. Did you try calling the home warranty company your self?


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Re: Home warranty experiences ? ? ? [Re: 70sixpkrt] #2968862
09/30/21 06:42 PM
09/30/21 06:42 PM
Joined: Feb 2009
Posts: 3,821
New State
kidmopar Offline OP
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kidmopar  Offline OP
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Posts: 3,821
New State
Originally Posted by 70sixpkrt
I had one the first 5 years when I bought my house 22 years ago. I used it with no problems. I dropped them only because I remodeled my house. Did you try calling the home warranty company your self?



YES ! It's an IMPERSONAL mechanical phone tree ! mad flame mad down

Re: Home warranty experiences ? ? ? [Re: kidmopar] #2968866
09/30/21 06:57 PM
09/30/21 06:57 PM
Joined: Nov 2003
Posts: 10,228
Colleyville
3hundred Offline
I Live Here
3hundred  Offline
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Joined: Nov 2003
Posts: 10,228
Colleyville
We've had AHS for ~ 12 years, we'd be miles ahead if we'd never had it. Too many exclusions and "gotcha's". For instance, building codes change ALL the time, any required code updates are on you.

Water heater replacement (here they won't sell a gas heater to a non licensed plumber, gotta use one) deductibles, code upgrades and flooring damage (not covered) ran us ~ $3,000. I suspect it'd been cheaper if we went our own way and just hired a plumber?

A/C system fail? They'll NEVER replace the system if they can find a part to make it operational. They'll pay only $10 / pound for freon, the rest is on you. The contractor they sent out advised us to dump them.

We got only one "win" out of it. Washing machine failed, they allowed more than enough to replace it with a top line unit, wife only had mid level desires. As long as it's sufficient for the job that all she wants.


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Re: Home warranty experiences ? ? ? [Re: kidmopar] #2968887
09/30/21 07:54 PM
09/30/21 07:54 PM
Joined: May 2007
Posts: 701
Northern California
lilcuda Offline
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lilcuda  Offline
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Joined: May 2007
Posts: 701
Northern California

All they are good for is to give unsuspecting homebuyers a warm, fuzzy feeling about buying a house. When we bought our starter home, the sellers paid for one. Totally useless. I had a clogged drain in the laundry sink in the garage and AHS sent out a plumber who wouldn't use the cleanout under the sink because it was too hard to get to. He wanted to go on the roof and go through the vent. He wanted me to sign a waiver stating that I wouldn't hold them responsible if his power snake damaged the brand new roof. I sent him away and AHS tried to make me pay for the visit. I told them he didn't do anything, so I wouldn't pay. Much discussion ensued and they made me pay, but then gave me a freebie for something else down the road. I don't remember what I used it for because it was about 20 years ago.

The short version: they are useless.


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Re: Home warranty experiences ? ? ? [Re: lilcuda] #2968895
09/30/21 08:14 PM
09/30/21 08:14 PM
Joined: Mar 2003
Posts: 5,139
Las Vegas, NV
Tom_440 Offline
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Posts: 5,139
Las Vegas, NV
Up till 6 years ago I had HSA Home Warranty. They would deny first. Then I would escalate the claim and even got a new AC unit out of them. American Home Shield after that. They were better. Have a new company that is worse, but cheaper. I have 2 combo AC/Heat units on my roof that are over 5K each to replace, so I pay the warranty company and they keep the units running.. The warranty doesn't cover everything, so I fixed my pool pump last month, my fridge ice maker this month. If I knew HVAC repairs, I would definitely drop the home warranty.

Re: Home warranty experiences ? ? ? [Re: kidmopar] #2968919
09/30/21 09:14 PM
09/30/21 09:14 PM
Joined: Jan 2003
Posts: 15,347
Omaha Ne
T
TJP Offline
I Live Here
TJP  Offline
I Live Here
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Joined: Jan 2003
Posts: 15,347
Omaha Ne
Originally Posted by kidmopar
YES ! It's an IMPERSONAL mechanical phone tree ! mad flame mad down


LMAO up Did you ask to speka to EYERENA ??? ( referring to an old commercial) LOL

Re: Home warranty experiences ? ? ? [Re: Tom_440] #2968920
09/30/21 09:18 PM
09/30/21 09:18 PM
Joined: Oct 2005
Posts: 4,944
WI
Dcuda69 Offline
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Posts: 4,944
WI
Had one on a 4 family we purchased(paid for by seller) They covered a furnace, fridge and 2 stoves in the 1st year.......took some "convincing" at times but they did it. Haven't renewed it since it expired. Not sure on cost but 1k/year would almost cover the stoves and fridge(rental units get nothing fancy) so we've been flying without it for 6+ years.....easily cover expenses without a warranty. twocents

Re: Home warranty experiences ? ? ? [Re: Dcuda69] #2969101
10/01/21 10:17 AM
10/01/21 10:17 AM
Joined: Jan 2003
Posts: 8,022
Tulsa OK
Bad340fish Offline
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Bad340fish  Offline
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Tulsa OK
I have never talked to someone who was pleased with them. My house came with one and all they did was help fund a new dishwasher and stove, wasn't much but better than nothing?


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Re: Home warranty experiences ? ? ? [Re: Bad340fish] #2969204
10/01/21 12:48 PM
10/01/21 12:48 PM
Joined: Jun 2004
Posts: 3,378
St. Charles, MO
wingman Online happy
Uncreative Title
wingman  Online Happy
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Joined: Jun 2004
Posts: 3,378
St. Charles, MO


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Re: Home warranty experiences ? ? ? [Re: wingman] #2969280
10/01/21 02:29 PM
10/01/21 02:29 PM
Joined: Jan 2003
Posts: 5,664
South Dakota
hotairballoonpilot Offline
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Joined: Jan 2003
Posts: 5,664
South Dakota
PIA we have one on our house we bought last year. Here is the out come on everything. Every claim suppose to be the $75.00 deductible amount

Furnace stopped heating. Called scheduled HVAC company to come by says its cause the igniter was dirty and wasn't covered under warranty. Cost $150 plus tax for service call
Water heater pilot stopped working. HVAC comes out says water heater is under manufactures warranty and that gas valve is faulty. Claim denied. Part covered by manufacture but still costs me $300 plus to have installed no payment due on the $75 though
Fridge stopped working. 10 year old fridge. Compressor at fault Pay the $75 fee. Given choice get HWC to pay for new compressor to tune of just over $600 or get that amount and use towards new fridge. Bought new fridge for $2K
A/C unit this spring wasn't cooling. Claim filed and come out. Pay the $75 fee to find out unit low on freon. Pay for freon as HWC says they need a leak down rate to determine how fast its leaking. Tech says he knows where leak is its in a line. HWC says they won't pay for that as it is manufacture fault. It less than 2 years old. Fight for months with the company back and forth telling them I just paid $150 bucks for freon that I know next spring I will have to redo it. Finally they agree they will pay the tech to solder the joint again. Tech came out and did it and said I'm not going to charge you for it. It took him less than 15 minutes to do it.

On our previous house we bought it came with one. Main floor bathroom faucet was leaking inside the wall and dripping into basement mechanical room that was un finished. At same time main clean out cast iron pipe was leaking as well. Warranty company was willing to pay for the redoing of both pipes but the sheet rock work on the wall was not covered! I went ape sh!t crazy on them for that one. I told them if I have to replace a headlamp on a new car and to do the job I have to remove a bumper cover it was all part of the process. No different with tech having to cut into wall to fix leaking pipe. They told me to go pound sand.

Needless to say I wont buy one on purpose.


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Re: Home warranty experiences ? ? ? [Re: kidmopar] #2969362
10/01/21 05:46 PM
10/01/21 05:46 PM
Joined: Apr 2005
Posts: 2,222
Anderson, SC
resqguy Offline
top fuel
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Joined: Apr 2005
Posts: 2,222
Anderson, SC
Any of those warrantees are high profit margin for the companies. If they come with a house, fine but I would never pay for one. The odds are better for a payout at a Nevada slot machine.

Re: Home warranty experiences ? ? ? [Re: resqguy] #2969531
10/02/21 08:49 AM
10/02/21 08:49 AM
Joined: May 2014
Posts: 206
Paducah, KY USA Earth
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jcruse64 Offline
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Posts: 206
Paducah, KY USA Earth
My parents got one a few years ago for their place in southern IL. This past winter, when we had a bad cold snap for a couple of weeks, their furnace went out. They called it in to the warranty company, and were given the runaround on finding a network service person in their area. Fortunately, their neighbor called a local service rep to come look at it, and fixed it for a small fee. They tried to turn it in to the warranty folks, who had yet to get someone in their network to come look it over. They paid it themselves and dropped the warranty.

Re: Home warranty experiences ? ? ? [Re: jcruse64] #2969773
10/02/21 09:17 PM
10/02/21 09:17 PM
Joined: Jul 2008
Posts: 30,424
Florida STAYcation
dOrk ! Offline
The village idiot's idiot
dOrk !  Offline
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Joined: Jul 2008
Posts: 30,424
Florida STAYcation
Kind of like that hustle CAR SHIELD.......

All kind of exclusions and deductibles that YOU HAVE TO PAY !







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