Thats exactly what i'm saying. I can see a bad ball bearing or a pitted race or a worn shaft. I have no experience with steering boxes. I just didn't want to get sold something I didn't need. Let me put it this way. I would be disappointed if I sent it out and the place put new seal's and bearings in it packed it with grease and sent it back. I could do that. Is there something they do to the case or gears that the average guy can't do with special tools?