There was always some marketplace division between Steer and Gear and Firm Feel for steering rebuilds. Has the knowledge and quality levels balanced out to the point where both are okay? I recall many saying to avoid steer and gear say 10+ years ago. Thoughts?
My experience with Steer & Gear was excellent.. Just the opposite with Firm Feel..
Regarding Firm Feel I bought a steering box, paid expensive next day shipping and installed it. It leaked badly, called Firm Feel and got the sunshine treatment, was told to send it back at my expense they would check it and send me a replacement if they found it to be bad, Next I contacted Steer & Gear and got a box shipped overnite installed it all was well. The customer service of Firm Feel was terrible, if I had been local to Firm Feel they would have gotten the box back tossed through their front window... I later rebuilt the Firm Feel box and sold it @ the Spring Fling.
Just my $0.02...
