*** UPDATE ***

I decided yesterday that enough was enough, and logged into the website to manage my credit card. When I looked at the charge, there was a different (non 1-800 number) listed. So I decided to call that number. Someone answered on the second ring.

I asked "are you affiliated with Filter1?" The guy says "well sort of". I explained my situation to this guy, and he asked for my name, number, and city / state which I provided. He said "I'll give your information to the person who handles this and have them get back to you". This was 11:45 AM yesterday morning, and I still haven't heard anything. I'm going to call again today, and if by 5 PM I don't have a return phone call, email, or tracking information, I'm going to dispute the charge with the credit card company.

I'm not sure if I can post that number in this forum, but if you want it / need it in the future, please send me a private message and I'll send it to you.