I've been able to take my Craftsman stuff to Lowes. Not much of a hassle but wow are some of the new Craftsman ratchets junk.

I inquired about getting rebuild kits but they didn't have any idea.

The saddest part is that Pittsburgh tools are getting more attractive. Their quality has gone up, the price is good and the warranty is better. I'm actually not bothering to chase down the Snap On truck anymore to try and warranty my stuff.

Harbor Freight is definitely better than it used to be.