On my desk top computer with win 10, I need to go the the pictures section and download the pictures from the attachment on the right side that lists where I want to get the pictures from. After that it brings up all the pictures on the thing I want to get the picture off of, and I can choose individual pictures, or choose all pictures. I usually choose to download all the pictures. Once you have created a file, after that the "download all" will only download the newest pictures. My computer saves them by date.

I hope you get it sorted out, I would like to watch your progress. Gene