I talked with my daughter about this subject yesterday, she's a regional operations manager for a bank.

A lot of it depends on your bank, as someone mentioned the big banks took care of their big customers. Her bank primarily deals in commercial banking and they have been processing the applications as rapidly as they can for all their customers. She's had a lot of positive anecdotal feedback on the work they have done taking care of the customers. This is how you build and keep customer loyalty.

If your bank is sitting on your paperwork you need to rethink who you do banking with.

My neighbor got his funding for his small business, don't know who he banks with but it's not my daughter's bank, they aren't in this area. This area is small pickings for the big guys but the banks and credit unions take care of their own out here.