An update to this: 440Source did offer to replace the balancer with a new one today. As I'm not excited about having the same issues and admittedly making more power than originally intended, I politely declined.
I do appreciate them getting back with me.
So why did you raise such a fuss in public?
The same reason they did about their vendor not getting back with them! I emailed them with pictures and never heard anything.
It does irritate me that this happened and they need to be made aware that there is a problem with this product.
This original thread was not "making a fuss in public" but rather serving as a warning to others that were considering this product.
