Is there a "special factory " torx key that fits into the gap at the back of the subframe and clears the trans pan for removing the front 4 bolts? Or do the dealers drop the subframe?

Found the trans shop I sent it to for a service did not bother to change the filter, and didnt fill it to the correct level.

Level is now correct , but still has the factory fitted filter . I want put a fresh one in.

2014 Jeep Grand Cherokee eco diesl 8 speed ZF