honest appliance repair company.

I like ton's of other people was dumb enough to listen to other people and get rid of perfect older appliances when I remodeled my kitchen. The Samsung I bought suck. Anyway the refrigerator freezes the water line so no ice and water and aside from that every once in a while it'll get so bad you can hear the cooling fan rubbing the ice build-up.

Well Samsung came out with a repair kit to fix it and I called to see if the had it in stock. The gal looked up the part and said yes we have it but trust me you have no idea how many of these we put in every week and they don't work. Do yourself a favor you're better off just unplugging it and leaving the doors open for 36 hours. They require the 36 thaw too if they are going to install the new part too so they can get to it without breaking anything.

Wow when was the last time you had an appliance repair company tell you to save your money?

Our Samsung fridge bottom freezer ice dispenser stopped working. I determined the tube heater went bad, so the water line filling the tray was frozen. I removed the drawer, pulled the ice mechanism out, and cleaned it. A week later I had the parts, installed in fifteen minutes, never had another problem for two years. No need to thaw the entire thing.

Just like with cars, you just pay attention as you disassemble and it goes back without issue.

Appliances today are so frustrating! So much junk, so "energy efficient" which as far as clothes washers means your clothes will still be dirty when they come out. Dishwashers take 3 hours to finish. Good luck finding reliable brand since most are made by same chitty company. Then call repair shop and get "I don't work on digital control machines".

That was nice you got an honest company. I still have a working old school clothes washer that fills to the top, has an agitator, and gets my clothes clean! Imagine that; clean clothes after being put in the machine! And I use hot water with a cold rinse.

I was traveling on business when my wife called and said there's a problem with the refrigerator and it's the start of the weekend. I had her call a local repair shop and of course they told her if it could wait until Monday they wouldn't have to charge an emergency weekend minimum fee. We had to do it as I had no way to get back to check it out. Repair guy came out, found a Styrofoam packing "peanut" that jammed the cooling fan, he removed it and only charged the normal weekday scheduled call fee. Good guys are no longer out there like this one. Most likely one of the cats chased the peanut packing into the kitchen and got sucked into the fan as it stopped. It wasn't what stopped the fan but it kept it from starting.

The appliance repair guy we use is amazing. Fast, reasonable, fixed right the first time. He's so busy with work he only travels within about an 8 mile radius from where he lives.

When we bought our new appliances 2 years ago during our remodel, he said "get the extended warranty on the refrigerator, but not on the other stuff." He was spot on with that. When our washer broke, he sold us a better (used) washer he had in his garage for less than it would've cost to fix ours.

Some of my family members have had lots of issues with Samsung appliances. I have mostly used Maytag or Whirlpool and I have been happy. I did have a issue with a freezer light going bad though. Dishwasher and washer dryer have been perfect.

I won't buy anything that says Samsung on it. I watched IMdB programming through Amazon Prime a lot on my Samsung digital TV. Then suddenly I started getting an error message that my device won't support IMdB programming. After literally hours with both Amazon and Samsung, Samsung fessed up that they changed the configuration on my series TV. And their solution, I could buy a new Samsung TV as they had a special sale on at the time. I think I will go that route, I just have to find out when Hell is going to freeze over.

Just like cars they're not all the same model. Ice maker is in the top not in the bottom drawer. Heater tube is working. The reason for the thaw isn't the ice maker it's because the cooling coil in the refrigerator freezes up due to poor defrosting design and probably due to the location of the refrigerant line that runs up to the ice maker They said they even add an extra heating element and it doesn't help. They won't even sell an extended warranty on Samsung ref now. That's why there's a class action suit on these models. I had added insurance on my and it was declared unrepairable and insurance company refunded purchase price and tax. I was only out the $300 the insurance cost. Rep for insurance company said they got killed on these Samsung.

Here's the models #'s covered if someone else got stuck with one. problem 2 & 3 is what my model had.

https://upgradedhome.com/samsung-refrigerator-recall-list/

You need to find the small family owned appliance shops, they are still around but getting harder to find. I delivered a couple early B-Body's to a gentlemen in Tullahoma, TN who was able to buy his dream car through hard work and treating people right. If anyone in that area needs appliance repair, hit me up and I will give you his number. I still use a rolling dishwasher that hooks up to the sink, a Kenmore that I bought in 1987, still works like a dream! I am not the kinda guy who puts a nasty plate or pan in there, I always rinse them off first, no idea if it helps but I still have the same dishwasher. I keep fixing my Kenmore washer and drier also, parts are still available and easy to fix. Finally had to get a new gas stove 5 years ago, scratch and dent at Sears, same as the fridge. Now that all those stores are gone, I am going back to a campfire for cooking and an ice box for cooling when they die...LOL

All the appliances for us mortals SUCK. Everyone we know with Sub Zero, who have even had issues, love them. The best part is they have separte fridge and freezer compressors and they are at the top where they can exhaust the hot air. Not jammed in the bottom. We moved and need appliances. I am in the process of fighting with the wife over this and she said get what you want. We had $4500!!! Kitchenaide and it has all the same problems. Freezer freezes so much that fan cant blow cooling air up to fridge (HATE THOSE BOTTOM DRAWER FREEZERS).

i just want a SIMPLE appliance that does NOT have eleventybillion features.............

You mean like automobiles also? I had to buy a used 2015 ST Ram 3500 so I didn't have all the bells and whistles. No power door locks or windows, rubber floor covering, am/fm, steel wheels, but I do have A/C. Miss the power windows and mirrors, but got used to them again. Would love to have appliances the same way, just no longer available...

Agree with another poster. Bought one of those fancy clothes washers. Piece of trash. My wife could do 2 loads a day. It spent probably 2 1/2 hours every load trying to balance itself. No aggitater in the middle. Clothes came out smelling really bad and my jeans were always dirty. It lasted all of 3 years before it wouldn't pump the water out. Junked it and bought a cheap $380 one that was old style. No problems in years. Don't believe the hype. No reason most of these appliances need all this whiz-bang crap. Just like our cars. Get rid of the worthless tech.

We've got a large front loader kenmore that's 20 years old and it's been great. The only complaint is the labels on the digital controls wear off when fabric softener gets on them and the timer will get down to 1 minute and then sit there for however long it takes to finish.

The dryer is a different story. It's auto dry mode always leaves clothes a bit wet and everything is on one circuit board that is sealed with goo like an ignition ECU box. Had to replace the board a year or two ago and luckily they're still available for an OK price.

We have a couple good appliance guys. They don’t cover the same brands so I have two. The one could probably do all of it though. Both told me the lg and Samsung kitchen stuff is garbage that changes every part every few years so it’s hard to get things or no know what is going on with them. The lg washer and dryer is good though they agree, go figure. We’ve used them for years at different houses and different sets of them.

Girlfriend and I bought a house in Dec 2020. It came with a Samsung fridge. What a POS.. Has the typical icemaker problems. No idea where it was purchased, and of course I don't have a receipt, so we're probably screwed as far as any recourse with Samsung...