I have received numerous private emails pertaining to this post and that I should respond to the issues. I have been aware of the thread, however, I didn’t want to jump on without all my ducks in a row.
Both the 67-68 & 69-70 4-speed top plate tools have issues, a lot of the parts coming out of the tool are bad. I’ve been test fitting all the top plates since 3:00 am. this morning and what I found was many of the 4-speed plates, from the batch I tested, are junk no question. All the automatic plates fitment was correct, they were made from totally different tooling then the 4-speed plates. If any customers on MOPARTS can chime in on the auto plates that would be greatly appreciated.
We are in the process of checking the numbers between the digital scan and the solid model of the auto plate compared to the 4-speed plate and see where we missed the boat. A new tool will have to be made for both pieces, I can assure you I will personally beta test the first parts that come out of them.
Lets not get into a “should of” discussion here, we are in the process of making the parts correctly. All customers with poor fitting 4-speed top plates will be sent new ones when they come available which could be in about 60 days (I hope). You must contact your point of purchase to start the ball rolling, NO ONE will be left holding the bag.
Like I have said in the past, a company is not judged on the quality of a product alone, it’s how they react to adversity where they make the grade. I’ve been restoring my own cars for over 25 years and I know the drama of poor quality parts with attitudes from suppliers that leave much to be desired. As owner of this company I refuse to offer junk parts. Why didn’t you guys contact us and give me the opportunity to show you how we conduct business? That really hurt my feelings, I missed out on an “ata boy.” Just kidding. If you do not let us know, how can we correct the problem? Quality companies elevate themselves to controversy.
Try us, give us a chance to earn your business.
Also, I would like to personally thank all the members for a great year and look forward to working with you in the future.
Have a great new Year and stay off the roads New Years eve, that's tourist night behind the wheel.
Respectfully,
Michael C. Ross – Owner
B/E & A Restoration Parts, Inc.
www.beaparts.com330-725-3990