well hears my comp story i call told the guy what i had and i needed push rods (s/b) the guy went out in to the warehouse he said got them off the shelf and said they are on the way today ..i said cool give my the part #s please so i can look them up when i get home from work..butt hole sold my s/b ford push rods ball to ball i have a soild need ball/cup called back go some other helpfull guy said he knew better then that.told me just dont sign for them send them back you want be charged well they charged my for both sets and shipping called back after i found the mistake was told we just talk to our sells tech he said you told him you had a ford..(now this was about a 3wks later i had forgot it until i looked at my acc) so how do he remem. me with all the custers they talk to everyday...told them keep the money if they need it ill need a cam or something from somebody else next time.. they never replaced my money so i think they needed it lost a customer in the process....also i learn to get your info from a builder not a cam comp..youll be ahead of the game ..rant over

I`ve called Isky many times and you will first get a secretary then a guy who ACTUALLY knows cams/valvetrains etc. Comp are followers.....Isky are innovators.....nuff said.

I pick my own grinds from the comp lobe catalog and order from summit at a 20% discount.

I have found that dealing with Comp Cams it is best to e-mail them, they usually respond pretty quickly to an e-mail , but I have also called their support line and not been very happy after that hour

I've never had one prob. with them. But I just call Gordon there. Not the cam help line

only takes about 1 1/2 weeks to get a custom cam made. Thats to my door

guess its who you know

I think Comp cams are good for de tuning mopars unless you ask for a custom spec cam, the tech help are not mopar friendly at least for w5 small blocks, if you need specs for your combo the engine builders on this site are the guys to talk to, as far as the cust service at Comp its been hit or miss

Well I have to step in here and do a little defending.

I've worked with Comp for years back when I owned Mopar Engines West, and I work with them every day now since they own FAST. Sure I have a back door into them because I'm a WD, but I must say that the people I work with are very experienced and very helpful. I spent a day there just looking at the equipment and talking to the development people. All good stuff.

When I had issues with either FAST components or an occasional problem with a spring or lifter they stood behind their product and took care of it.

When I design a cam for an EFI customer, I'll send an email with the desired specs (I usually select the lobe numbers too), follow it up with a phone call, and that cam will be in the mail in 2 to 3 days.

So as someone said before it's helps to know someone to get around the front-end customer phone lines, but once you get that relationship going, Comp is one of the best suppliers I work with.

I misplaced one valve lock from Comp and it was my fault (the lock was later found stuck to a magnetic notepad clip that was on the bench). I contacted them and they sent me three of them. Then a week later, three more showed up. Then 2 weeks later, a couple more showed up. I have a hard time saying anything bad about a company who sends parts first and asks questions later.

Would I call Comp for a Mopar related parts recommendation? From past experience probably not, I don't want to use a 292H or 110 lobe separation in everything, and that's what they always say I should be using. However when I've had a little problem they stepped right up.

I rebuilt two second hand Edelbrock 600s for a dual quad setup, and the kits were missing the accelerator pump gaskets. I called Edelbrock, and the guy sent me 18 of them

Would I call Edelbrock for a Mopar related parts recommendation? From past experience probably not unless I wanted to use a Performer RPM cam and a 750 on everything.

82.4% of phone calls to Mopar Performance were answered within 300 seconds on the 29th. On the 30th, 100% of all phone calls were answered within 300 seconds. As far as taking care of customers, just ask user torkrules,
Muscle Motors, or Compuflow what their recent experiences have been.

Decent customer service does exist out there, luck plays into it also, however in this day and age nobody can really blow off customers because once they are gone, they most likely aren't coming back.