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Re: Anyone talked to Bob at Modern Cylinder Head? [Re: dOc !] #2917289
05/01/21 10:26 AM
05/01/21 10:26 AM
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Originally Posted by Doc Fiberglass
But Tman .. doesn’t what happened to 6paker say an awful lot ?


What happened to 6pakdakota should be expected.

He doesn’t own any materials at MCH.

I’m not picking any sides or looking for a fight.
Look at it as a juror - plaintiff vs. defendant.

Seems pretty peculiar that a business would “keep” $25K of inventory from a customer and not reply to any calls or emails from that customer.

You are always going to get a dissatisfied customer now and then - he’ll, look at Indy.

Bad news travels fast. How many guys have dealt with MCH with no issues - a bunch.

Re: Anyone talked to Bob at Modern Cylinder Head? [Re: A727Tflite] #2917304
05/01/21 11:08 AM
05/01/21 11:08 AM
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Originally Posted by Transman
Originally Posted by Doc Fiberglass
But Tman .. doesn’t what happened to 6paker say an awful lot ?


What happened to 6pakdakota should be expected.

He doesn’t own any materials at MCH.

I’m not picking any sides or looking for a fight.
Look at it as a juror - plaintiff vs. defendant.

Seems pretty peculiar that a business would “keep” $25K of inventory from a customer and not reply to any calls or emails from that customer.

You are always going to get a dissatisfied customer now and then - he’ll, look at Indy.

Bad news travels fast. How many guys have dealt with MCH with no issues - a bunch.



Being a MCH customer since 2002, I have never, ever experienced a problem. Neither Jeff or Bob ever asked me for money up front and always got me my heads back in less than a month.
I'm hoping that this isn't a start of something bad like Shady Dell.
I do know Bob is way over his head, busy.
He needs help but I don't think he wants to hire anyone for some reason.

Re: Anyone talked to Bob at Modern Cylinder Head? [Re: Sammy] #2917395
05/01/21 02:52 PM
05/01/21 02:52 PM
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Originally Posted by Sammy
Originally Posted by Transman
Originally Posted by Doc Fiberglass
But Tman .. doesn’t what happened to 6paker say an awful lot ?


What happened to 6pakdakota should be expected.

He doesn’t own any materials at MCH.

I’m not picking any sides or looking for a fight.
Look at it as a juror - plaintiff vs. defendant.

Seems pretty peculiar that a business would “keep” $25K of inventory from a customer and not reply to any calls or emails from that customer.

You are always going to get a dissatisfied customer now and then - he’ll, look at Indy.

Bad news travels fast. How many guys have dealt with MCH with no issues - a bunch.



Being a MCH customer since 2002, I have bever, ever experienced a problem. Neither Jeff or Bob ever asked me for money up front and always got me my heads back in less than a month.
I'm hoping that this isn't a start of something bad like Shady Dell.
I do know Nob is way over his head, busy.
He needs help but I don't think he wants to hire anyone for some reason.


If that's the case wouldn't it be better to turn away work? Why risk your business?

Re: Anyone talked to Bob at Modern Cylinder Head? [Re: justinp61] #2917405
05/01/21 03:24 PM
05/01/21 03:24 PM
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Originally Posted by justinp61
Originally Posted by Sammy
Originally Posted by Transman
Originally Posted by Doc Fiberglass
But Tman .. doesn’t what happened to 6paker say an awful lot ?


What happened to 6pakdakota should be expected.

He doesn’t own any materials at MCH.

I’m not picking any sides or looking for a fight.
Look at it as a juror - plaintiff vs. defendant.

Seems pretty peculiar that a business would “keep” $25K of inventory from a customer and not reply to any calls or emails from that customer.

You are always going to get a dissatisfied customer now and then - he’ll, look at Indy.

Bad news travels fast. How many guys have dealt with MCH with no issues - a bunch.



Being a MCH customer since 2002, I have bever, ever experienced a problem. Neither Jeff or Bob ever asked me for money up front and always got me my heads back in less than a month.
I'm hoping that this isn't a start of something bad like Shady Dell.
I do know Nob is way over his head, busy.
He needs help but I don't think he wants to hire anyone for some reason.


If that's the case wouldn't it be better to turn away work? Why risk your business?


You would think so. What has worked for me lately for most shops I s to bring a written document in outlining what has been dropped off, what work is to be performed with the estimated cost of parts and labor. Take pictures of the parts in front of the person accepting the parts. And clearly state the value of the the parts being dropped off. Lastly, what will happen if the deadline is passed, such as, “I’ll be back for my parts whether the job is done or not”. All this means nothing if the shop disappears in the middle of the night but that rarely happens without some flags.

Last edited by Transman; 05/01/21 06:11 PM.
Re: Anyone talked to Bob at Modern Cylinder Head? [Re: A727Tflite] #2947432
07/26/21 04:38 PM
07/26/21 04:38 PM
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Any updates on this?


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Re: Anyone talked to Bob at Modern Cylinder Head? [Re: GY3] #3087232
10/18/22 05:10 PM
10/18/22 05:10 PM
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Carson City, NV
440sourcedotcom Offline OP
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Originally Posted by GY3
Any updates on this?


Yes, it's over four years later. A few local people were nice enough to "check in" with Bob at Modern Cylinder Head on our behalf to try to figure out what was going on. Long story short, he did CNC port the 50 heads we sent him. However, instead of sending them back to us, he then sold all the heads directly to his retail customers and kept 100% of the money.

Re: Anyone talked to Bob at Modern Cylinder Head? [Re: 440sourcedotcom] #3087234
10/18/22 05:14 PM
10/18/22 05:14 PM
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Originally Posted by 440sourcedotcom
Originally Posted by GY3
Any updates on this?


Yes, it's over four years later. A few local people were nice enough to "check in" with Bob at Modern Cylinder Head on our behalf to try to figure out what was going on. Long story short, he did CNC port the 50 heads we sent him. However, instead of sending them back to us, he then sold all the heads directly to his retail customers and kept 100% of the money.




Is this heading to court???


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422 Indy headed small block
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Re: Anyone talked to Bob at Modern Cylinder Head? [Re: 440sourcedotcom] #3087238
10/18/22 05:34 PM
10/18/22 05:34 PM
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Fulton County, PA
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Surprised that someone calling for parts wouldn't have mentioned that along the way.

Last edited by CMcAllister; 10/18/22 05:42 PM.

If the results don't match the theory, change the theory.
Re: Anyone talked to Bob at Modern Cylinder Head? [Re: 440sourcedotcom] #3087304
10/18/22 09:54 PM
10/18/22 09:54 PM
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Re: Anyone talked to Bob at Modern Cylinder Head? [Re: racerx] #3087318
10/18/22 10:35 PM
10/18/22 10:35 PM
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Not to pile on but after my experience with Jeff, Modern Cylinder head should hope to live so long before I would ever darken their door again

Re: Anyone talked to Bob at Modern Cylinder Head? [Re: quickd100] #3087400
10/19/22 08:31 AM
10/19/22 08:31 AM
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I have had a couple of sets of heads done by them and was happy with the service. But that was back in the good old days, 6 to 10 years ago.


Master, again and still
Re: Anyone talked to Bob at Modern Cylinder Head? [Re: pittsburghracer] #3087412
10/19/22 09:32 AM
10/19/22 09:32 AM
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Originally Posted by pittsburghracer
Originally Posted by 440sourcedotcom
Originally Posted by GY3
Any updates on this?


Yes, it's over four years later. A few local people were nice enough to "check in" with Bob at Modern Cylinder Head on our behalf to try to figure out what was going on. Long story short, he did CNC port the 50 heads we sent him. However, instead of sending them back to us, he then sold all the heads directly to his retail customers and kept 100% of the money.




Is this heading to court???


It should be.

Re: Anyone talked to Bob at Modern Cylinder Head? [Re: CMcAllister] #3087448
10/19/22 11:58 AM
10/19/22 11:58 AM
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Carson City, NV
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Originally Posted by CMcAllister



Surprised that someone calling for parts wouldn't have mentioned that along the way.


That's how we found out. People would call us and say "I just bought a pair of your CNC ported Stealth heads from Bob at Modern, I need to order head bolts, or gaskets (etc.) for them" Especially during times when we were out of stock of our heads. So it didn't take a rocket scientist to figure out what was going on.

Re: Anyone talked to Bob at Modern Cylinder Head? [Re: 440sourcedotcom] #3087450
10/19/22 12:01 PM
10/19/22 12:01 PM
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Originally Posted by 440sourcedotcom
Originally Posted by CMcAllister



Surprised that someone calling for parts wouldn't have mentioned that along the way.


That's how we found out. People would call us and say "I just bought a pair of your CNC ported Stealth heads from Bob at Modern, I need to order head bolts, or gaskets (etc.) for them" Especially during times when we were out of stock of our heads. So it didn't take a rocket scientist to figure out what was going on.





So you didn’t answer my question. Is it heading to court


1970 Duster
Edelbrock headed 408
5.984@112.52
422 Indy headed small block
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Livin and lovin life one day at a time




Re: Anyone talked to Bob at Modern Cylinder Head? [Re: pittsburghracer] #3087453
10/19/22 12:11 PM
10/19/22 12:11 PM
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Wow. I dealt w/ Jeff once when I had him port my heads in 2006. He did a great job on the heads, but man was he a jerk to talk to. Sounds like his brother is worse. I haven't dealt w/ them since 2006...no reason to when there are much nicer and honest people out there doing the same stuff.


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Re: Anyone talked to Bob at Modern Cylinder Head? [Re: pittsburghracer] #3087455
10/19/22 12:21 PM
10/19/22 12:21 PM
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Carson City, NV
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Originally Posted by pittsburghracer


So you didn’t answer my question. Is it heading to court


No, not going to waste our time flying to Michigan to chase after a thief. Karma can do what it's going to do. When Jeff ran Modern, we did business for 7 or 8 years before he passed away from cancer. He probably ported a dozen pallets (50 heads/pallet) for us. Then, after Bob took over, he did at least 3 or 4 pallets before he just decided to "re-appropriate" the last pallet for himself. And since then, (of course we had to find another CNC shop,) we've done hundreds more heads. And will do thousands more in the future. We've sold over 15,000 Stealth heads, many of them CNC ported. So he's missed out on huge money. Stepping over $100 bills to steal a few pennies. When he could have been buried in work, now he'll never see another cent from us, ever. And CNC porting charges aren't cheap. There's a reason that every set of CNC ported heads sells for $1000 more than a non ported set. You never get ahead in the long run by being dishonest.

Re: Anyone talked to Bob at Modern Cylinder Head? [Re: 440sourcedotcom] #3087464
10/19/22 12:45 PM
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Originally Posted by 440sourcedotcom
Originally Posted by pittsburghracer


So you didn’t answer my question. Is it heading to court


No, not going to waste our time flying to Michigan to chase after a thief. Karma can do what it's going to do. When Jeff ran Modern, we did business for 7 or 8 years before he passed away from cancer. He probably ported a dozen pallets (50 heads/pallet) for us. Then, after Bob took over, he did at least 3 or 4 pallets before he just decided to "re-appropriate" the last pallet for himself. And since then, (of course we had to find another CNC shop,) we've done hundreds more heads. And will do thousands more in the future. We've sold over 15,000 Stealth heads, many of them CNC ported. So he's missed out on huge money. Stepping over $100 bills to steal a few pennies. When he could have been buried in work, now he'll never see another cent from us, ever. And CNC porting charges aren't cheap. There's a reason that every set of CNC ported heads sells for $1000 more than a non ported set. You never get ahead in the long run by being dishonest.







So the honest customers will pay more to make up for the unpunished thieves. Sounds like a great plan to me. Thanks.


1970 Duster
Edelbrock headed 408
5.984@112.52
422 Indy headed small block
5.982@112.56 mph
9.42@138.27

Livin and lovin life one day at a time




Re: Anyone talked to Bob at Modern Cylinder Head? [Re: pittsburghracer] #3087467
10/19/22 12:51 PM
10/19/22 12:51 PM
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Jeff was always very good to me. Took time to answer questions. He did the heads on my car. Though I purchased them used from his customer that never mattered to him. Jeff was a good guy.
Doug



























Last edited by dvw; 10/19/22 12:53 PM.
Re: Anyone talked to Bob at Modern Cylinder Head? [Re: pittsburghracer] #3087468
10/19/22 12:52 PM
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Originally Posted by pittsburghracer






So the honest customers will pay more to make up for the unpunished thieves. Sounds like a great plan to me. Thanks.


How did you reach that conclusion? Actually, this whole fiasco had the end result that customers are paying less. Our new CNC supplier charges less than Bob at Modern, which allowed us to not raise the price on our CNC heads. They have been priced at $999.95 each since 2007. That's right, the price has NEVER ONCE been increased on them, EVER. Even in the last year, where we've seen double digit increases due to inflation. Not a single price increase in 15 years. Not very many products can claim that.

Re: Anyone talked to Bob at Modern Cylinder Head? [Re: pittsburghracer] #3087472
10/19/22 12:59 PM
10/19/22 12:59 PM
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Originally Posted by pittsburghracer
Originally Posted by 440sourcedotcom
Originally Posted by pittsburghracer


So you didn’t answer my question. Is it heading to court


No, not going to waste our time flying to Michigan to chase after a thief. Karma can do what it's going to do. When Jeff ran Modern, we did business for 7 or 8 years before he passed away from cancer. He probably ported a dozen pallets (50 heads/pallet) for us. Then, after Bob took over, he did at least 3 or 4 pallets before he just decided to "re-appropriate" the last pallet for himself. And since then, (of course we had to find another CNC shop,) we've done hundreds more heads. And will do thousands more in the future. We've sold over 15,000 Stealth heads, many of them CNC ported. So he's missed out on huge money. Stepping over $100 bills to steal a few pennies. When he could have been buried in work, now he'll never see another cent from us, ever. And CNC porting charges aren't cheap. There's a reason that every set of CNC ported heads sells for $1000 more than a non ported set. You never get ahead in the long run by being dishonest.







So the honest customers will pay more to make up for the unpunished thieves. Sounds like a great plan to me. Thanks.

I don't think that is what he said at all. You seem to have made a pretty rash assumption.


"Follow me the wise man said, but he walked behind"


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