Re: Stellantis denies EcoDiesel warranty........$19,000
[Re: Mastershake340]
#3009832
01/27/22 11:46 PM
01/27/22 11:46 PM
|
Joined: Jan 2003
Posts: 20,176 Park Forest, IL
slantzilla
Too Many Posts
|
Too Many Posts
Joined: Jan 2003
Posts: 20,176
Park Forest, IL
|
Yeah, my 2021 Ram has a whole library in the glove box.
"Everybody funny, now you funny too."
|
|
|
Re: Stellantis denies EcoDiesel warranty........$19,000
[Re: DaveRS23]
#3009998
01/28/22 03:39 PM
01/28/22 03:39 PM
|
Joined: Jan 2005
Posts: 12,419 Kalispell Mt.
HotRodDave
I Live Here
|
I Live Here
Joined: Jan 2005
Posts: 12,419
Kalispell Mt.
|
I have a few thoughts...
1. Part of this is due to the fact manufacturers are trying to draw out maintnance times by adding larger volume oil sumps, fancy oils better machining and such and while these are good things people are more likely to get complacent with a 10,000 mile oil change than if they know they are just supposed to go in every 3000 miles and get an oil change.
2. All the dodges at the local dodge dealer have an owners manual with them and yes the info is also available on the line, either way the customer needs to take responsibility for not looking into things like routine maintnance.
3. Most of those really long maintenance intervals are for drivers in the absolute best driving conditions, very few drivers should ever go that far as most everyone has something that drops them into the "severe service" catagory, the salesman just wants to point out the long interval not the normal one. Again though it still comes back to customer needs to take responsibility to look up the info.
4. I don't understand how this is news, people blow up their engines all the time because they don't take care of them and subsequently get denied warranty work on them. The guy must be buddies with someone at the news org. and is trying to force dodge to do something out of the ordinary for them.
5. You can get low mile long block engines off car-part.com as low as $2500 plus shipping, my labor guide says 17 hrs for a long block swap, at $100 (I charge $80) hr thats $1700 add in antifreeze, oil, filter.. maybe $100? $2500+$1700+$100=$4300 ish? May need to throw in $300 shipping if you can't find one locally... the dealer is not the only place to get it fixed.
I am not causing global warming, I am just trying to hold off a impending Ice Age!
|
|
|
Re: Stellantis denies EcoDiesel warranty........$19,000
[Re: HotRodDave]
#3010027
01/28/22 04:47 PM
01/28/22 04:47 PM
|
Joined: May 2019
Posts: 6,240 nowhere
Sniper
master
|
master
Joined: May 2019
Posts: 6,240
nowhere
|
I have a few thoughts...
1. Part of this is due to the fact manufacturers are trying to draw out maintnance times by adding larger volume oil sumps, fancy oils better machining and such and while these are good things people are more likely to get complacent with a 10,000 mile oil change than if they know they are just supposed to go in every 3000 miles and get an oil change. That's why there is an oil change light. And no, it's not just based on mileage.
3. Most of those really long maintenance intervals are for drivers in the absolute best driving conditions, very few drivers should ever go that far as most everyone has something that drops them into the "severe service" catagory, the salesman just wants to point out the long interval not the normal one. Again though it still comes back to customer needs to take responsibility to look up the info.
Again, the oil change light takes this into account. All he had to do was get his oil changed when the light cam eon. Short of doing it for him it doesn't get any easier to remember.
5. You can get low mile long block engines off car-part.com as low as $2500 plus shipping, my labor guide says 17 hrs for a long block swap, at $100 (I charge $80) hr thats $1700 add in antifreeze, oil, filter.. maybe $100? $2500+$1700+$100=$4300 ish? May need to throw in $300 shipping if you can't find one locally... the dealer is not the only place to get it fixed.
The dealer is the only place to get it fixed under warranty and the factory doesn't go junkyard shopping for your warranty engine. Hence the high price listed. Can it be done for less? Yes, but there is no factory warranty involved there.
|
|
|
Re: Stellantis denies EcoDiesel warranty........$19,000
[Re: Sniper]
#3010062
01/28/22 06:18 PM
01/28/22 06:18 PM
|
Joined: Dec 2005
Posts: 11,551 Fulton County, PA
CMcAllister
Mr. Helpful
|
Mr. Helpful
Joined: Dec 2005
Posts: 11,551
Fulton County, PA
|
$19k, pretty steep stupid tax. But the guy's an idiot. Only person that might get a pass on not knowing you need to change oil occasionally is a teenage girl in a home with no Dad.
If the results don't match the theory, change the theory.
|
|
|
Re: Stellantis denies EcoDiesel warranty........$19,000
[Re: Mastershake340]
#3010195
01/29/22 09:55 AM
01/29/22 09:55 AM
|
Joined: May 2014
Posts: 206 Paducah, KY USA Earth
jcruse64
enthusiast
|
enthusiast
Joined: May 2014
Posts: 206
Paducah, KY USA Earth
|
I'm surprised to hear it had no hardcopy owners manual. I bought a 2021 Ram 2500 and it came with an owners manual. Vehicles these days have change oil lights and regardless of what a quick lube place tells you I wouldn't ignore the light. And if they did change the oil and put a sticker in the window saying next change due at a certain mileage and it was wrong, perhaps they would have some liability in this. My truck was built last March and bought in April. It only has 3400 miles so far and I haven't changed the oil yet. I figure I better do it before it's a year old, maybe beginning of March? I would be too, but the 2019 Durango R/T we bought new for my wife did not come with a hard copy manual. They pointed us at the U-Connect system for the complete owner's manual. I quickly contacted CS and they sent me two hard copies.I guess it's not that unusual anymore, with all the infotainment/u-connect systems in these vehicles, nowadays.
|
|
|
Re: Stellantis denies EcoDiesel warranty........$19,000
[Re: Sniper]
#3010209
01/29/22 11:01 AM
01/29/22 11:01 AM
|
Joined: Jan 2003
Posts: 10,713 North Dakota
6PakBee
I Live Here
|
I Live Here
Joined: Jan 2003
Posts: 10,713
North Dakota
|
I have a few thoughts...
1. Part of this is due to the fact manufacturers are trying to draw out maintnance times by adding larger volume oil sumps, fancy oils better machining and such and while these are good things people are more likely to get complacent with a 10,000 mile oil change than if they know they are just supposed to go in every 3000 miles and get an oil change. That's why there is an oil change light. And no, it's not just based on mileage.
3. Most of those really long maintenance intervals are for drivers in the absolute best driving conditions, very few drivers should ever go that far as most everyone has something that drops them into the "severe service" catagory, the salesman just wants to point out the long interval not the normal one. Again though it still comes back to customer needs to take responsibility to look up the info.
Again, the oil change light takes this into account. All he had to do was get his oil changed when the light cam eon. Short of doing it for him it doesn't get any easier to remember.
5. You can get low mile long block engines off car-part.com as low as $2500 plus shipping, my labor guide says 17 hrs for a long block swap, at $100 (I charge $80) hr thats $1700 add in antifreeze, oil, filter.. maybe $100? $2500+$1700+$100=$4300 ish? May need to throw in $300 shipping if you can't find one locally... the dealer is not the only place to get it fixed.
The dealer is the only place to get it fixed under warranty and the factory doesn't go junkyard shopping for your warranty engine. Hence the high price listed. Can it be done for less? Yes, but there is no factory warranty involved there. Me thinks he doesn't have any warranty on the engine he has. And it doesn't run.
"We live in a time when intelligent people are being silenced so that stupid people won't be offended".
|
|
|
Re: Stellantis denies EcoDiesel warranty........$19,000
[Re: 6PakBee]
#3010218
01/29/22 11:33 AM
01/29/22 11:33 AM
|
Joined: Jan 2003
Posts: 20,176 Park Forest, IL
slantzilla
Too Many Posts
|
Too Many Posts
Joined: Jan 2003
Posts: 20,176
Park Forest, IL
|
It's funny, but my dealer has a checklist they go over with me every time I get a new vehicle. Oil change intervals are clearly explained.
"Everybody funny, now you funny too."
|
|
|
Re: Stellantis denies EcoDiesel warranty........$19,000
[Re: slantzilla]
#3010250
01/29/22 01:33 PM
01/29/22 01:33 PM
|
Joined: Jan 2003
Posts: 12,798 East Bay, N. Cal.
calmopar
I Live Here
|
I Live Here
Joined: Jan 2003
Posts: 12,798
East Bay, N. Cal.
|
My dad was one of the most frugal guys you could ever meet, but he never, ever skimped on oil changes and his cars ran forever.
Trying to enjoy life!
|
|
|
Re: Stellantis denies EcoDiesel warranty........$19,000
[Re: 6PakBee]
#3010263
01/29/22 02:01 PM
01/29/22 02:01 PM
|
Joined: May 2019
Posts: 6,240 nowhere
Sniper
master
|
master
Joined: May 2019
Posts: 6,240
nowhere
|
I have a few thoughts...
1. Part of this is due to the fact manufacturers are trying to draw out maintnance times by adding larger volume oil sumps, fancy oils better machining and such and while these are good things people are more likely to get complacent with a 10,000 mile oil change than if they know they are just supposed to go in every 3000 miles and get an oil change. That's why there is an oil change light. And no, it's not just based on mileage.
3. Most of those really long maintenance intervals are for drivers in the absolute best driving conditions, very few drivers should ever go that far as most everyone has something that drops them into the "severe service" catagory, the salesman just wants to point out the long interval not the normal one. Again though it still comes back to customer needs to take responsibility to look up the info.
Again, the oil change light takes this into account. All he had to do was get his oil changed when the light cam eon. Short of doing it for him it doesn't get any easier to remember.
5. You can get low mile long block engines off car-part.com as low as $2500 plus shipping, my labor guide says 17 hrs for a long block swap, at $100 (I charge $80) hr thats $1700 add in antifreeze, oil, filter.. maybe $100? $2500+$1700+$100=$4300 ish? May need to throw in $300 shipping if you can't find one locally... the dealer is not the only place to get it fixed.
The dealer is the only place to get it fixed under warranty and the factory doesn't go junkyard shopping for your warranty engine. Hence the high price listed. Can it be done for less? Yes, but there is no factory warranty involved there. Me thinks he doesn't have any warranty on the engine he has. And it doesn't run. Methinks you missed the point, which was that there was no factory warranty involved in fixing his issue. If he paid the $19k the dealer wanted to fix it, then he'd have a warranty once again.
|
|
|
Re: Stellantis denies EcoDiesel warranty........$19,000
[Re: Sniper]
#3010300
01/29/22 03:40 PM
01/29/22 03:40 PM
|
Joined: Jan 2003
Posts: 10,713 North Dakota
6PakBee
I Live Here
|
I Live Here
Joined: Jan 2003
Posts: 10,713
North Dakota
|
I have a few thoughts...
1. Part of this is due to the fact manufacturers are trying to draw out maintnance times by adding larger volume oil sumps, fancy oils better machining and such and while these are good things people are more likely to get complacent with a 10,000 mile oil change than if they know they are just supposed to go in every 3000 miles and get an oil change. That's why there is an oil change light. And no, it's not just based on mileage.
3. Most of those really long maintenance intervals are for drivers in the absolute best driving conditions, very few drivers should ever go that far as most everyone has something that drops them into the "severe service" catagory, the salesman just wants to point out the long interval not the normal one. Again though it still comes back to customer needs to take responsibility to look up the info.
Again, the oil change light takes this into account. All he had to do was get his oil changed when the light cam eon. Short of doing it for him it doesn't get any easier to remember.
5. You can get low mile long block engines off car-part.com as low as $2500 plus shipping, my labor guide says 17 hrs for a long block swap, at $100 (I charge $80) hr thats $1700 add in antifreeze, oil, filter.. maybe $100? $2500+$1700+$100=$4300 ish? May need to throw in $300 shipping if you can't find one locally... the dealer is not the only place to get it fixed.
The dealer is the only place to get it fixed under warranty and the factory doesn't go junkyard shopping for your warranty engine. Hence the high price listed. Can it be done for less? Yes, but there is no factory warranty involved there. Me thinks he doesn't have any warranty on the engine he has. And it doesn't run. Methinks you missed the point, which was that there was no factory warranty involved in fixing his issue. If he paid the $19k the dealer wanted to fix it, then he'd have a warranty once again. Methinks you missed the point which was that for a fraction of the dealership cost, he could have a running driving vehicle....and be no worse off warranty wise than he is now. So the question boils down to, is the warranty worth ~$10,000? You tell me.
"We live in a time when intelligent people are being silenced so that stupid people won't be offended".
|
|
|
Re: Stellantis denies EcoDiesel warranty........$19,000
[Re: slantzilla]
#3010401
01/29/22 09:53 PM
01/29/22 09:53 PM
|
Joined: Jan 2003
Posts: 1,908 Nebraska
4406bbl
top fuel
|
top fuel
Joined: Jan 2003
Posts: 1,908
Nebraska
|
It's funny, but my dealer has a checklist they go over with me every time I get a new vehicle. Oil change intervals are clearly explained. So did mine, they even said let us do it at least once a year, with the coupon.they send out it is the same price as the srt oil and filter costs. .
|
|
|
Re: Stellantis denies EcoDiesel warranty........$19,000
[Re: slantzilla]
#3010443
01/30/22 01:53 AM
01/30/22 01:53 AM
|
Joined: Jan 2003
Posts: 1,177 People's Republic of Kali
70runner
super stock
|
super stock
Joined: Jan 2003
Posts: 1,177
People's Republic of Kali
|
Yeah, my 2021 Ram has a whole library in the glove box. Yup, my 2021 Rebel ecodiesel as well. Lotsa dialog on this topic on the interweb, 5th gen ram forum, etc. There's a few web sites that spell out the maintenance intervals, parts, and related details specifically for the ecodiesels. As a DIYer, did 1st oil change at 5K, kept receipts for the FCA spec MS12991 oil and Mopar oil filter. FCA has a maintenance record page on the owner account website that you can record maintenance activities.
|
|
|
Re: Stellantis denies EcoDiesel warranty........$19,000
[Re: slantzilla]
#3010466
01/30/22 07:56 AM
01/30/22 07:56 AM
|
Joined: Jan 2003
Posts: 8,022 Tulsa OK
Bad340fish
master
|
master
Joined: Jan 2003
Posts: 8,022
Tulsa OK
|
It's funny, but my dealer has a checklist they go over with me every time I get a new vehicle. Oil change intervals are clearly explained. One particular dealer here does Oil changes on cars bought from them for $20(not sure about diesels). They would change the oil and filter on my wifes 2018 Durango RT for $20. It was worth an early Saturday morning every few months to get that done for that price.
68 Barracuda Formula S 340
|
|
|
Re: Stellantis denies EcoDiesel warranty........$19,000
[Re: Bad340fish]
#3010605
01/30/22 05:25 PM
01/30/22 05:25 PM
|
Joined: Jan 2003
Posts: 20,176 Park Forest, IL
slantzilla
Too Many Posts
|
Too Many Posts
Joined: Jan 2003
Posts: 20,176
Park Forest, IL
|
My dealer does the first 3 free, except for my 2014 Dart, they gave me 7 on it. The Service Writer couldn't believe they gave me that many.
"Everybody funny, now you funny too."
|
|
|
Re: Stellantis denies EcoDiesel warranty........$19,000
[Re: Mastershake340]
#3010616
01/30/22 06:24 PM
01/30/22 06:24 PM
|
Joined: Dec 2014
Posts: 5,807 ohio
ruderunner
master
|
master
Joined: Dec 2014
Posts: 5,807
ohio
|
Years ago I worked in a dealership that included oil changes for 3 years. Just call and show up.
We had a customer that ended up having a turbo replacement due to a clogged oil line at 20k. Yep, never came in for the 3 oil changes he missed prior (5k interval)
A year later we denied the engine replacement. Yep, the oil change during the turbo replacement was the only one on record.
Angry white pureblood male
|
|
|
|
|