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Re: I don’t, I just DO NOT get it! [Re: moparjim79] #2968529
09/29/21 04:52 PM 09/29/21 04:52 PM
Joined: Jan 2011
Posts: 15,851
Central Florida
larrymopar360 Offline
Stud Muffin
larrymopar360  Offline
Stud Muffin

Joined: Jan 2011
Posts: 15,851
Central Florida
As another already wrote OF COURSE they should've advised him this would not be a drop off but an inspection only! Ridiculous way to treat a customer!

Facts are stubborn things.
Re: I don’t, I just DO NOT get it! [Re: larrymopar360] #2968530
09/29/21 04:53 PM 09/29/21 04:53 PM
Joined: May 2019
Posts: 6,236
nowhere
S
Sniper Offline
master
Sniper  Offline
master
S

Joined: May 2019
Posts: 6,236
nowhere
Originally Posted by larrymopar360
As another already wrote OF COURSE they should've advised him this would not be a drop off but an inspection only! Ridiculous way to treat a customer!


Customer service? What's that?
Re: I don’t, I just DO NOT get it! [Re: Sniper] #2968896
09/30/21 08:14 PM 09/30/21 08:14 PM
Joined: Jan 2011
Posts: 15,851
Central Florida
larrymopar360 Offline
Stud Muffin
larrymopar360  Offline
Stud Muffin

Joined: Jan 2011
Posts: 15,851
Central Florida
Originally Posted by Sniper
Originally Posted by larrymopar360
As another already wrote OF COURSE they should've advised him this would not be a drop off but an inspection only! Ridiculous way to treat a customer!


Customer service? What's that?
Yep. The average employee of 2021 has no idea.

Facts are stubborn things.
Re: I don’t, I just DO NOT get it! [Re: larrymopar360] #2969096
10/01/21 10:07 AM 10/01/21 10:07 AM
Joined: Apr 2006
Posts: 1,497
North East USA
B
BIGGERED Offline
Reasonable Title
BIGGERED  Offline
Reasonable Title
B

Joined: Apr 2006
Posts: 1,497
North East USA
I took my Ram 1500 in this week for a check engine light and a software update recall.
While it was in I had them change the oil and rotate the tires.
Well they texted to say its ready, I go to pick it up they failed to do the recall and apparently can not investigate the check engine light as I cleared the code last week.
200$ for a diesel oil change and rotate the tires.
I understand the CEL was on me but the recall was on them.
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