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Jegs update! #2918023
05/03/21 01:32 PM
05/03/21 01:32 PM
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Frostbitefalls MN (Rocky&Bullw...
gregsdart Offline OP
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gregsdart  Offline OP
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Called them at 9 am ct today. They are swamped with calls and i was on hold from 9am till 10:15 am. Perseverance paid off though as i was able to get info on my Cometic 4.6 x .036 gasket order of march 4th. Should ship june 8th. I also ordered another pair in .027 thickness as my pistons will be at -.013 in an aluminum block cold.
Jegs system crashed a week ago but the tech said they are close to being back up. Shipping is a problem all over the country and there might be some minor delays ( one or two days?)
So life will eventually return to normal- i think!


8..603 156 mph best, 2905 lbs 549, indy 572-13, alky
Re: Jegs update! [Re: gregsdart] #2918030
05/03/21 01:44 PM
05/03/21 01:44 PM
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Mr PotatoHead Online rolleyes
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Mr PotatoHead  Online Rolleyes
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Thats great news, I HOPE they get you your parts.

Im doing great this am, my trans fluid ive been waiting on from mopargiant showed up, yep...in the form of a cummins fleet filter.


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Re: Jegs update! [Re: Mr PotatoHead] #2918055
05/03/21 02:59 PM
05/03/21 02:59 PM
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Cant even get through to Jegs on the phone currently. Wow.


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Re: Jegs update! [Re: Mr PotatoHead] #2918062
05/03/21 03:33 PM
05/03/21 03:33 PM
Joined: Feb 2005
Posts: 20,116
PA.
pittsburghracer Offline
"Little"John
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I've been on hold for 40 minutes with Jegs. I'm trying to cancel an ATI powerglide case that they charged to my credit card and ATI says they may not even have them this year. THANKS Jegs.


1970 Duster
Edelbrock headed 408
5.984@112.52
422 Indy headed small block
5.982@112.56 mph
9.42@138.27

Livin and lovin life one day at a time




Re: Jegs update! [Re: pittsburghracer] #2918069
05/03/21 03:52 PM
05/03/21 03:52 PM
Joined: Feb 2005
Posts: 20,116
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pittsburghracer Offline
"Little"John
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Ok just a small update. I knew over the weekend that there was an issue will Jegs phone lines. Bill Lutz posted about it letting guys know Jegs was open but the lines weren't working. When I just got through I asked her about it And the phone lines are up but the are DAYS behind on call orders so things won't be back to normal for days. If you keep hitting redial you should get through bit plan on being on hold for In my case 45 minutes.


1970 Duster
Edelbrock headed 408
5.984@112.52
422 Indy headed small block
5.982@112.56 mph
9.42@138.27

Livin and lovin life one day at a time




Re: Jegs update! [Re: pittsburghracer] #2918104
05/03/21 05:27 PM
05/03/21 05:27 PM
Joined: May 2005
Posts: 1,030
ohio
6
67mprfan Offline
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67mprfan  Offline
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ohio
Yep just left jegs and was they mentioned there system crashed and still no back at 100% ,


71 demon stock stroke 440/indy ez-1 running 10.10 @ 132.14 mph in the 1/4 and 6.36 @ 107.46 mph in the 1/8 not in the same weekend but It did it then I sold it.
67 Belvedere that worked it's way in the 10's
Re: Jegs update! [Re: 67mprfan] #2918106
05/03/21 05:37 PM
05/03/21 05:37 PM
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I did get through, only 9 minutes on hold, they also called the vendor only to find its discontinued. But props to them for checking for me.


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Re: Jegs update! [Re: Mr PotatoHead] #2918199
05/03/21 09:14 PM
05/03/21 09:14 PM
Joined: Jan 2003
Posts: 3,704
MICHIGAN
DynoDave Offline
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Jegs may have a few unique problems, but I just received this email from another (non-Mopar) vendor today. Also have a Charger forum member who works for a big resto parts supplier, and they too have been slammed with orders.

Thank you so much for continuing to choose XXXX. We especially appreciate your business during the past year's unprecedented challenges as we strive to deliver you the quality parts you are searching for at the best prices available.

The automotive industry has been experiencing significant growth since the beginning of the pandemic last year. All across the industry, delivery times have been pushed out weeks to months due to not only the increased demand but also the closure of many manufacturers for extended periods of time. This has presented everyone with new challenges including XXXX.

In recent months we have experienced significant production delays due to COVID-19 and the manufacturing closures, and it could take months before we can get back on schedule with timely shipments. Every department has been putting forth an enormous effort to keep orders shipping in the least amount of time as possible. We understand your frustration with delayed shipments but rest assured we are performing at maximum speed without sacrificing quality.

While the market continues to rebound we ask for your continued patience and understanding regarding fulfillment delays. Please know that this is completely beyond our control and we are doing the best we can do under the circumstances. Likewise, our call center is running at maximum capacity, and our support representatives are unable to pinpoint exact shipment dates. Rest assured, we treat every order with the highest priority and do everything we can to keep you, our valued customers, up to date.

Thank you for your continued patience.


DynoDave
Walter P. Chrysler Club - Great Lakes Region
Member # 12304
1970 Plymouth Duster
1972 Dodge Charger Rallye
https://wichargerguy.proboards.com/
1977 Chrysler Cordoba
Re: Jegs update! [Re: DynoDave] #2918670
05/04/21 09:32 PM
05/04/21 09:32 PM
Joined: Aug 2019
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Mr PotatoHead Online rolleyes
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Mr PotatoHead  Online Rolleyes
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I notice Jegs web page today now says free shipping on $199 and up.

Times are changing.


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Re: Jegs update! [Re: DynoDave] #2918843
05/05/21 12:10 PM
05/05/21 12:10 PM
Joined: Jan 2003
Posts: 16,917
NC
440Jim Offline
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440Jim  Offline
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NC
Originally Posted by DynoDave
Jegs may have a few unique problems, but I just received this email from another (non-Mopar) vendor today.
.
.
.

Thank you for your continued patience.[/i][/color]

As long as the supplier tells you if they have it in stock I am OK. But taking an order for a part they don't have without telling you is not good.

Re: Jegs update! [Re: 440Jim] #2918991
05/05/21 06:39 PM
05/05/21 06:39 PM
Joined: May 2012
Posts: 1,812
South Bend
John Brown Online content
top fuel
John Brown  Online Content
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South Bend
Originally Posted by 440Jim
Originally Posted by DynoDave
Jegs may have a few unique problems, but I just received this email from another (non-Mopar) vendor today.
.
.
.

Thank you for your continued patience.[/i][/color]

As long as the supplier tells you if they have it in stock I am OK. But taking an order for a part they don't have without telling you is not good.


Not much different than speed equipment manufactures advertising items not yet in production, using it to gauge buyer interest.


July 19th should be "Drive Like Rockford Day". R.I.P. Jimmie.
Re: Jegs update! [Re: John Brown] #2919095
05/05/21 09:55 PM
05/05/21 09:55 PM
Joined: Feb 2003
Posts: 10,178
Someplace you aren't
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SomeCarGuy Offline
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Someplace you aren't
I ordered a hitch from jegs and it said shipping within a few days. About ten days go by and I get email saying it won’t be until late June, after my trip. So I tried to cancel and couldn’t get through and they didnt respond to the email. I found the hitch elsewhere and was told it was in stock. That place then cancelled my order.

So I kept looking and what do you know, the jegs order mysteriously shows up at my door. Well that’s good, except an adapter didn’t come. Found that and it was on way. Jegs still wouldn’t respond to my cancellation request and I didn’t have time to be on phone that long to double check. Of course it then shipped and now I have to find a way to return one of these $200 adapters.


I want my fair share
Re: Jegs update! [Re: 440Jim] #2919099
05/05/21 10:12 PM
05/05/21 10:12 PM
Joined: May 2003
Posts: 13,182
aZLiViN
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J_BODY Offline
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Originally Posted by 440Jim
Originally Posted by DynoDave
Jegs may have a few unique problems, but I just received this email from another (non-Mopar) vendor today.
.
.
.

Thank you for your continued patience.[/i][/color]

As long as the supplier tells you if they have it in stock I am OK. But taking an order for a part they don't have without telling you is not good.


Called them out time and time again when they were showing “R3 blocks in stock”.... and I could clearly see at work there was no such thing







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