Re: Tried to buy an appliance lately ??
[Re: not_a_charger]
#2886187
02/10/21 08:39 AM
02/10/21 08:39 AM
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Joined: Jun 2015
Posts: 315 Northeast Indiana
73DAD
enthusiast
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enthusiast
Joined: Jun 2015
Posts: 315
Northeast Indiana
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A buddies wife is in the family furniture store business. She gets up at 2-3am to buy whatever she can from a distributor that releases them at that time. It’s been tight but they do get things regularly doing that. We ordered new furniture on 7/4/2020. Received it in November. 2 of the pieces had incorrect trim. Replacements were ordered the next day, and we were told we'd receive them "probably in April." I live in a town known for building furniture. One of my buddies is a materials purchaser for a factory. Apparently, the material used for the masks is the same material used in the furniture business to cover the bottoms of sofas & chairs so they're constantly hunting down alternatives to use. They've had shortages on other building materials as well. He also said they had record orders last year & they're backlog is outrageous. They can't build them as fast as usual at time when orders are through the roof!
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Re: Tried to buy an appliance lately ??
[Re: 73DAD]
#2886288
02/10/21 12:09 PM
02/10/21 12:09 PM
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Joined: Sep 2004
Posts: 16,012 RI Deep in the rust belt
chargervert
I Live Here
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I Live Here
Joined: Sep 2004
Posts: 16,012
RI Deep in the rust belt
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Bought a new dryer the other day and the guy said to my wife, where are we delivering it to, my wife said you it's going in the back of that truck right there. The last time I had them deliver an appliance, the delivery guys made comments about some of the things that they saw in the house, and the next day two unsavory characters showed up at the door. My wife went to the door,but didn't open it,and told them to leave and that she was on the phone with the police right now! They left! Be careful about who you let in your home!
Last edited by chargervert; 02/10/21 12:10 PM.
70 Charger R/T SE 472 Hemi
70 Charger R/T convertible
70 Charger R/T V Code Sixpack
69 Charger R/T SE Sunroofcar
68 Charger 383
68 Charger 318
71 Charger R/T
70 Challenger convertible
71 Challenger convertible
71 Cuda 340
09 Challenger R/T Classic
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Re: Tried to buy an appliance lately ??
[Re: chargervert]
#2886351
02/10/21 02:19 PM
02/10/21 02:19 PM
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Joined: Sep 2003
Posts: 20,272 north of coder
moparx
"Butt Crack Bob"
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"Butt Crack Bob"
Joined: Sep 2003
Posts: 20,272
north of coder
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a couple of years ago, our microwave wouldn't heat any more. we liked the brand and it's features, so we got another one. [this thing had lasted 8yrs !] as i NEVER throw anything away, i gutted the old one and kept anything that worked. [like the control, the plate, the plate spinning motor, etc] i guess i can fix this thing for a little while............
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Re: Tried to buy an appliance lately ??
[Re: moparx]
#2886381
02/10/21 03:17 PM
02/10/21 03:17 PM
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Joined: Dec 2007
Posts: 20,340 Puttin' on the foil in Charles...
not_a_charger
Mr. Big Shot Moparts Moderator
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Mr. Big Shot Moparts Moderator
Joined: Dec 2007
Posts: 20,340
Puttin' on the foil in Charles...
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KA just called me. Giving me an additional year factory warranty on the microwave, and a $200 prepaid bank card, in exchange for me letting them repair the microwave instead of replacing it. I took it. I think that's a decent deal, and they told me they are expediting the parts to the repair company, as well as the parts to replace the damaged drawers on my new fridge/range.
Earning every penny of that moderator paycheck.
DBAP
"They don't think it be like it is, but it do." - Oscar Gamble
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Re: Tried to buy an appliance lately ??
[Re: abodyjoe]
#2886513
02/10/21 07:30 PM
02/10/21 07:30 PM
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Joined: Jan 2003
Posts: 43,846 Round Lake Beach, Illinoisy
Rhinodart
Rhinotruck
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Rhinotruck
Joined: Jan 2003
Posts: 43,846
Round Lake Beach, Illinoisy
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I have never ordered any appliances or furniture, still don't know why anyone would do that?!? I see something I want in a store and take it with me right then, I never had a need for anything to be delivered, I bought a used appliance dolly and have a truck and trailer. I have always been that way, if I can't get it immediately I have no use for it. BTW, the JC Penney microwave we got as a wedding present still works great and it will be 39 years old in July, and our dishwasher was bought when we moved to Chicago in 1986 and still works great!
The funny thing about science is that if you change one miniscule parameter you change the entire outcome to the way you want it.
JB Rhinehart, Realist
A-Body's RULE!
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Re: Tried to buy an appliance lately ??
[Re: Rhinodart]
#2886524
02/10/21 07:51 PM
02/10/21 07:51 PM
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Joined: Dec 2007
Posts: 20,340 Puttin' on the foil in Charles...
not_a_charger
Mr. Big Shot Moparts Moderator
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Mr. Big Shot Moparts Moderator
Joined: Dec 2007
Posts: 20,340
Puttin' on the foil in Charles...
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I have never ordered any appliances or furniture, still don't know why anyone would do that?!? Because they didn't have the ones we wanted in stock. How hard of a concept is that to understand? The same reason people order a car/truck, or a birthday cake with someone's name on it, or any other number of things. As far as my microwave breaking so quickly...I mean, I bought a made in the US microwave, so shouldn't I have reasonably expected it to last? We got 22 years out of our previous microwave, only replaced it because we remodeled. The old microwave works fine, and will be going off to college with our daughter in the fall.
Earning every penny of that moderator paycheck.
DBAP
"They don't think it be like it is, but it do." - Oscar Gamble
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Re: Tried to buy an appliance lately ??
[Re: not_a_charger]
#2886531
02/10/21 08:09 PM
02/10/21 08:09 PM
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Joined: Aug 2019
Posts: 10,089 Super Spudsville
Mr PotatoHead
Half Baked
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Half Baked
Joined: Aug 2019
Posts: 10,089
Super Spudsville
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Im not too picky on things, ive got a few nice items off the web over the winter that were in stock and ready to ship.
My one place I use two window ac units and I got two new brand name units 140 cheaper then mid summer prices.
Im skid-dish to replace the units in my one place as they are all 30-32 years old but ALL work and Im always getting the letter saying im in the upper #15 of low energy users out of 100 in my area so its hard to justify a replacement.
STOP POTATO HATE!
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Re: Tried to buy an appliance lately ??
[Re: Rhinodart]
#2886560
02/10/21 09:44 PM
02/10/21 09:44 PM
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Joined: Feb 2003
Posts: 1,117 Massillon, Ohio
cudatom
super stock
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super stock
Joined: Feb 2003
Posts: 1,117
Massillon, Ohio
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I have never ordered any appliances or furniture, still don't know why anyone would do that?!? I see something I want in a store and take it with me right then, I never had a need for anything to be delivered, I bought a used appliance dolly and have a truck and trailer. I have always been that way, if I can't get it immediately I have no use for it. BTW, the JC Penney microwave we got as a wedding present still works great and it will be 39 years old in July, and our dishwasher was bought when we moved to Chicago in 1986 and still works great! The grand I saved was why I ordered. I could have gotten everything when I looked at them. But I wanted to see what my discount was going to be using a friends inside pass. I saw it was a grand so that was a no brainer. That savings would have almost paid for my dishwasher and microwave at store price.
Ok
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Re: Tried to buy an appliance lately ??
[Re: Mr PotatoHead]
#2886561
02/10/21 09:53 PM
02/10/21 09:53 PM
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Joined: Aug 2003
Posts: 3,509 Eyewa
330Scott
master
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master
Joined: Aug 2003
Posts: 3,509
Eyewa
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My 36 yo Kenmore electric dryer gave up the ghost in August. So I bought the top of the line Speed Queen with the moisture sensing feature for around a grand. Took delivery in 10 days. Made in Wisconsin, btw.
The moisture sensing feature never was quite right from the git-go, so after talking to the local store and trying their lame suggestions, I called Speed Queen's customer service. They want to troubleshoot using email. Nuts to that. I left 4 messages before they finally called me back - on New Years Day!!! At least they called. After explaining the problem and giving them the s/n, they suggested I setup a service call. Okay
The service tech shows up and without doing any troubleshooting, he tells me that it needs a replacement motherboard. And that all of these $1,000 Speed Queens need replacement boards. So I ask, why not replace the board before you deliver it? He gave me some flimsy excuse about his service dept or something.
I have experienced a lot of crappy products and customer service the last few years and finally learned at least one lesson. From here on out I am going to call the customer service department before I purchase any big ticket items. If I don't like their CS, I won't buy their product.
But getting back to the bad circuit board, absolutely no rational excuse for a manufacturer to build, ship and then install known defective products.
The dryer does have a 7 year warranty and the board was installed this morning. Haven't tried it out yet.
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Re: Tried to buy an appliance lately ??
[Re: 73DAD]
#2886648
02/11/21 07:56 AM
02/11/21 07:56 AM
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Joined: Jan 2003
Posts: 2,119 MD
RTSE4ME
top fuel
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top fuel
Joined: Jan 2003
Posts: 2,119
MD
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A buddies wife is in the family furniture store business. She gets up at 2-3am to buy whatever she can from a distributor that releases them at that time. It’s been tight but they do get things regularly doing that. We ordered new furniture on 7/4/2020. Received it in November. 2 of the pieces had incorrect trim. Replacements were ordered the next day, and we were told we'd receive them "probably in April." I live in a town known for building furniture. One of my buddies is a materials purchaser for a factory. Apparently, the material used for the masks is the same material used in the furniture business to cover the bottoms of sofas & chairs so they're constantly hunting down alternatives to use. They've had shortages on other building materials as well. He also said they had record orders last year & they're backlog is outrageous. They can't build them as fast as usual at time when orders are through the roof! This is interesting I know a few people who sold their houses this year and couldn't sell their used furniture They ended up giving it away. Most of the furniture was well taken care of and high end expensive stuff. I guess nobody wants used furniture. The good news is I refurnished my house for free. .
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Re: Tried to buy an appliance lately ??
[Re: RTSE4ME]
#2886778
02/11/21 03:07 PM
02/11/21 03:07 PM
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Joined: Feb 2003
Posts: 1,117 Massillon, Ohio
cudatom
super stock
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super stock
Joined: Feb 2003
Posts: 1,117
Massillon, Ohio
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A buddies wife is in the family furniture store business. She gets up at 2-3am to buy whatever she can from a distributor that releases them at that time. It’s been tight but they do get things regularly doing that. We ordered new furniture on 7/4/2020. Received it in November. 2 of the pieces had incorrect trim. Replacements were ordered the next day, and we were told we'd receive them "probably in April." I live in a town known for building furniture. One of my buddies is a materials purchaser for a factory. Apparently, the material used for the masks is the same material used in the furniture business to cover the bottoms of sofas & chairs so they're constantly hunting down alternatives to use. They've had shortages on other building materials as well. He also said they had record orders last year & they're backlog is outrageous. They can't build them as fast as usual at time when orders are through the roof! This is interesting I know a few people who sold their houses this year and couldn't sell their used furniture They ended up giving it away. Most of the furniture was well taken care of and high end expensive stuff. I guess nobody wants used furniture. The good news is I refurnished my house for free. . More than likely its because of bed bugs. Not that the people had them it's just been an ongoing problem reported in the news. I had some nice stuff and even the Goodwill wouldn't accept them. The cited because of bed bug problems in the area.
Ok
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Re: Tried to buy an appliance lately ??
[Re: cudatom]
#2886784
02/11/21 03:17 PM
02/11/21 03:17 PM
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Joined: Dec 2007
Posts: 20,340 Puttin' on the foil in Charles...
not_a_charger
Mr. Big Shot Moparts Moderator
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Mr. Big Shot Moparts Moderator
Joined: Dec 2007
Posts: 20,340
Puttin' on the foil in Charles...
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Correct. We were able to donate our old furniture back in June, but that same group told us they can't take the incorrect couch/chair we received. We were planning to donate them once the correct pieces arrive. Now, we'll just have the furniture place haul them away.
Earning every penny of that moderator paycheck.
DBAP
"They don't think it be like it is, but it do." - Oscar Gamble
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Re: Tried to buy an appliance lately ??
[Re: 330Scott]
#2886799
02/11/21 04:01 PM
02/11/21 04:01 PM
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Joined: Sep 2003
Posts: 20,272 north of coder
moparx
"Butt Crack Bob"
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"Butt Crack Bob"
Joined: Sep 2003
Posts: 20,272
north of coder
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I have experienced a lot of crappy products and customer service the last few years and finally learned at least one lesson. From here on out I am going to call the customer service department before I purchase any big ticket items. If I don't like their CS, I won't buy their product. a couple of years ago, i had to replace our kitchen faucet because the "life time" guarantee didn't specify "whose lifetime" it referred to, and surprise, surprise ! [in my best Gomer Pyle voice] the cartridge[s] needed for the faucet were no longer available. so when i got the new one home and installed, i called the service number. i explained to the guy we [my wife and i] were almost 70yrs old and had no kids living with us that could possibly wreck the assembly, and we were concerned that down the road a year or so, the repair parts were going to be "no longer available" for our "lifetime guarantee" , thereby forcing us to AGAIN replace our faucet in the kitchen. the guy asked for our part number and where we bought the fixture. then, to our astonishment, he sent a BIG box of replacement parts to be used in the future ! how unbelievable is that in this day and age ! the next time we replace any plumbing fixtures, i will call and see what happens BEFORE the "lifetime guarantee" expires before the part[s] do !
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Re: Tried to buy an appliance lately ??
[Re: 330Scott]
#2887056
02/12/21 07:58 AM
02/12/21 07:58 AM
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Joined: Jan 2003
Posts: 11,095 Berlin, N.J.
abodyjoe
I Live Here
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I Live Here
Joined: Jan 2003
Posts: 11,095
Berlin, N.J.
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My 36 yo Kenmore electric dryer gave up the ghost in August. So I bought the top of the line Speed Queen with the moisture sensing feature for around a grand. Took delivery in 10 days. Made in Wisconsin, btw.
The moisture sensing feature never was quite right from the git-go, so after talking to the local store and trying their lame suggestions, I called Speed Queen's customer service. They want to troubleshoot using email. Nuts to that. I left 4 messages before they finally called me back - on New Years Day!!! At least they called. After explaining the problem and giving them the s/n, they suggested I setup a service call. Okay
The service tech shows up and without doing any troubleshooting, he tells me that it needs a replacement motherboard. And that all of these $1,000 Speed Queens need replacement boards. So I ask, why not replace the board before you deliver it? He gave me some flimsy excuse about his service dept or something.
I have experienced a lot of crappy products and customer service the last few years and finally learned at least one lesson. From here on out I am going to call the customer service department before I purchase any big ticket items. If I don't like their CS, I won't buy their product.
But getting back to the bad circuit board, absolutely no rational excuse for a manufacturer to build, ship and then install known defective products.
The dryer does have a 7 year warranty and the board was installed this morning. Haven't tried it out yet. we just bought the speed queen washer dryer. went with the 5 year one because i didn't want all that digital crap.. kept it simple with good old dials.
It's better to keep your mouth shut and give the impression that you're stupid than to open it and remove all doubt. www.MoparMisfits.com
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Re: Tried to buy an appliance lately ??
[Re: TJP]
#2887522
02/13/21 07:22 AM
02/13/21 07:22 AM
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Joined: Dec 2014
Posts: 6,264 ohio
ruderunner
master
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master
Joined: Dec 2014
Posts: 6,264
ohio
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About 10 years ago we remodeled our kitchen, bought new appliances. The bottom of the double oven didn't work from day one. 3 service visits and a replacement controller didn't fix it. The 4th trip a different tech came in and found an internal fuse missing, installed fuse and all good.
I'm waiting for the fridge to act up, I made sure it's aware that it's replacement is standing by, a 60s vintage Westinghouse!
The Westinghouse is a nice match for our 50s vintage Philco. Both were acquired for free and both work.
We have a gas cooktop that should be easy to keep functioning forever.
That leaves finding a vintage double oven our last challenge, I can go gas or electric.
Angry white pureblood male
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Re: Tried to buy an appliance lately ??
[Re: moparx]
#2887961
02/14/21 08:39 AM
02/14/21 08:39 AM
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Joined: Dec 2014
Posts: 6,264 ohio
ruderunner
master
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master
Joined: Dec 2014
Posts: 6,264
ohio
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Yep, the Philco is pretty much the same way.
Angry white pureblood male
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