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Re: Returning sears tools [Re: HotRodDave] #2742867 02/14/20 01:05 PM 02/14/20 01:05 PM
Joined: Oct 2006 Posts: 7,386 Iowa burdar Owen's Dad
burdar Owen's Dad Joined: Oct 2006 Posts: 7,386 Iowa	Quote I have a 1/2 inch craftsmanTQ wrench that is inacurate, anyone know how to calibrate them? Years ago when we had a local Sears store, they sent mine off to be recalibrated. I wonder if any of the places that sell them now have the capability to send them off like that?

Re: Returning sears tools [Re: HotRodDave] #2742929 02/14/20 05:33 PM 02/14/20 05:33 PM
Joined: Jan 2003 Posts: 12,216 NO RUST IN AZ!!! A azmopar I Live Here
azmopar I Live Here A Joined: Jan 2003 Posts: 12,216 NO RUST IN AZ!!!	Originally Posted by HotRodDave I have a 1/2 inch craftsmanTQ wrench that is inacurate, anyone know how to calibrate them? we have a tool repair place in town that re calibrates ours for work and the mechanics ones too 70 Challenger Convertible 340 six pak CLONE? 70 Duster real FM3 car 65 Dart Charger FOR SALE #NONIKESEVER A Real man aint afraid to drive PINK!!!! 67 Plymouth Valiant PILOT CAR 273 Commando 4 spd

Re: Returning sears tools [Re: 6T6Cuda] #2742968 02/14/20 07:20 PM 02/14/20 07:20 PM
Joined: Dec 2016 Posts: 1,127 Usa A A39Coronet super stock
A39Coronet super stock A Joined: Dec 2016 Posts: 1,127 Usa	My local Sears's ability to warranty is a perfect example of why that company is going out of business. If it was anything but a ratchet or a wrench, they were if no help and couldn't care to go a step further. My local Ace had a giant book of every Craftsman part and had it in a few days if not in stock. Follow my G3 Hemi Barracuda build on Youtube https://www.youtube.com/watch?v=XSDAWczXoZw&list=PLTus_wQu8POADHEeJNJp2nr4NMHEyB9EK 2015 Tri-State Stock Super Stock Champion 2017 Monster Mopar Pro Winner 2018 Monster Mopar No Box Winner

Re: Returning sears tools [Re: A39Coronet] #2742975 02/14/20 07:39 PM 02/14/20 07:39 PM
Joined: Apr 2006 Posts: 4,220 West Plains, MO DrCharles master
DrCharles master Joined: Apr 2006 Posts: 4,220 West Plains, MO	Sears was deliberately set up to fail by billionaire corporate raider Eddie Lampert. Look him up, he's a real piece of work. He sucked all the cash out by selling off the various divisions (including Craftsman) and then letting the understaffed, under-inventoried stores fail and close. Hopefully Ace won't be another victim of this form of capitalism...

Re: Returning sears tools [Re: IcorkSOAK] #2743000 02/14/20 08:27 PM 02/14/20 08:27 PM
Joined: May 2006 Posts: 1,759 Phila P PhillyRag top fuel
PhillyRag top fuel P Joined: May 2006 Posts: 1,759 Phila	Originally Posted by Doc Fiberglass The Xpert checks in So I jsta gotsta know .... These days - these broken tools .... if it goes first to Ace ... then to Sears ... THEN to Roebuck .... WHERE does it go to from there In the DUMP, where Sears is today.

Re: Returning sears tools [Re: DrCharles] #2743027 02/14/20 09:59 PM 02/14/20 09:59 PM
Joined: Mar 2003 Posts: 4,848 Memphis HemiRick master
HemiRick master Joined: Mar 2003 Posts: 4,848 Memphis	Eddie bought Sears when he figured out it was grossly undervalued....they had not priced the appreciation of the prime real estate the company owned properly. Yes he did buy it to sell it off/extract the most $$ he could. Smart or evil? Take care, Rick 68 Coronet R/T 440 & 68 Charger 528 Hemi,and 5 Challengers! 6 cyl, 318, 360, 383, 451

Re: Returning sears tools [Re: 318 Stroker] #2743892 02/17/20 10:38 AM 02/17/20 10:38 AM
Joined: Oct 2007 Posts: 4,358 St. Louis, Mo 3 318 Stroker master
318 Stroker master 3 Joined: Oct 2007 Posts: 4,358 St. Louis, Mo	Originally Posted by 318 Stroker Originally Posted by 318 Stroker Originally Posted by 340Cuda I think you can do that at Lowe's or Ace Hardware. Lots of folks sell Craftsman tools these day in addition to Sears. My understanding is that there are not near as many lifetime guarantees these days. I tried exchanging a 20 year old Craftsman screwdriver at Ace. They would only do it with a receipt, which I didn't have. Well, I called another Ace, and they will exchange it. I'll be going to see them. I went to the other Ace, and got my exchange. I can tell you if you want to buy Craftsman, Lowe's is a lot cheaper than Ace. The #2 Phillips screwdriver I exchanged at Ace was 6.99, Same screwdriver at Lowe's was 3.99.

Re: Returning sears tools [Re: 318 Stroker] #2743897 02/17/20 10:49 AM 02/17/20 10:49 AM
Joined: Sep 2003 Posts: 20,506 north of coder moparx "Butt Crack Bob"
moparx "Butt Crack Bob" Joined: Sep 2003 Posts: 20,506 north of coder	i use my local ACE for two reasons. one, it's only three doors away [], and two, they routinely run special 1/3 price, or buy this, get "this" free deals on crapsman tools.

Re: Returning sears tools [Re: 6T6Cuda] #2744801 02/19/20 10:20 PM 02/19/20 10:20 PM
Joined: Jun 2003 Posts: 5,285 South Carolina FM3_1970 master
FM3_1970 master Joined: Jun 2003 Posts: 5,285 South Carolina	In case anyone wants to know about the various Craftsman warranties, here's the web site: https://www.craftsman.com/customer-care/warranty-information Quote At CRAFTSMAN, our engineers are constantly introducing new tools and equipment to help you build pride in your projects and work. All of these new products offer the same market-leading warranty coverage as you have come to expect, and we will continue to stand behind every CRAFTSMAN product that was ever made. Should you have a product that requires repair or replacement under warranty, simply return the product to the original place of purchase for repair or replacement. If you have questions or concerns, call us. For more details, click on the product family below to locate your product and associated warranty coverage.

Re: Returning sears tools [Re: FM3_1970] #2744810 02/19/20 10:51 PM 02/19/20 10:51 PM
Joined: Jan 2003 Posts: 20,387 Park Forest, IL slantzilla Too Many Posts
slantzilla Too Many Posts Joined: Jan 2003 Posts: 20,387 Park Forest, IL	There's still a Sears store up by where I used to work. I have a set of screwdrivers that were a gift and they've replaced individual screwdrivers 3 times without a receipt. They just ring up the new ones and count the old ones as returns. I tried taking them to the Ace near me, but they only stock full sets. I was in Menards Monday and they are stocking some Craftsman tools now too. "Everybody funny, now you funny too."

Re: Returning sears tools [Re: slantzilla] #2744864 02/20/20 08:38 AM 02/20/20 08:38 AM
Joined: Jan 2003 Posts: 949 Indiana 6 68_661charger super stock
68_661charger super stock 6 Joined: Jan 2003 Posts: 949 Indiana	Menards sells Craftsman yes but only in sets. If you want to exchange a Craftsman socket or wrench you get a Masterforce which is there lifetime tool. They seem to be good enough quality.

Re: Returning sears tools [Re: FM3_1970] #2744877 02/20/20 09:44 AM 02/20/20 09:44 AM
Joined: Oct 2007 Posts: 4,358 St. Louis, Mo 3 318 Stroker master
318 Stroker master 3 Joined: Oct 2007 Posts: 4,358 St. Louis, Mo	Originally Posted by FM3_1970 In case anyone wants to know about the various Craftsman warranties, here's the web site: https://www.craftsman.com/customer-care/warranty-information Quote At CRAFTSMAN, our engineers are constantly introducing new tools and equipment to help you build pride in your projects and work. All of these new products offer the same market-leading warranty coverage as you have come to expect, and we will continue to stand behind every CRAFTSMAN product that was ever made. Should you have a product that requires repair or replacement under warranty, simply return the product to the original place of purchase for repair or replacement. If you have questions or concerns, call us. For more details, click on the product family below to locate your product and associated warranty coverage. Well that warranty is a joke... The store I bought my Craftsman tools from has been bulldozed, and every other Sears store in my area is shuttered.

Re: Returning sears tools [Re: 318 Stroker] #2744900 02/20/20 10:39 AM 02/20/20 10:39 AM
Joined: Jan 2003 Posts: 5,406 Pikes Peak Country T TC@HP2 master
TC@HP2 master T Joined: Jan 2003 Posts: 5,406 Pikes Peak Country	I took a warranty claim to Ace once. They didn't have the exact item in stock, which surprised me since it was a basic 3/8 drive ratchet, but ordered a replacement and a few days later, swapped it for me. Another time I broke a 1/4 drive ratchet and my wife called it in to Craftsman directly. They asked for a picture of it for verification and shipped a replacement that arrived within a week.

Re: Returning sears tools [Re: TC@HP2] #2744928 02/20/20 12:16 PM 02/20/20 12:16 PM
Joined: Apr 2003 Posts: 824 On the open road Hrtbkr super stock
Hrtbkr super stock Joined: Apr 2003 Posts: 824 On the open road	I tried to return a Craftsman screwdriver to my local Ace. They refused and were almost hateful about it. Their attitude makes me consider going to anyone else for my future hardware needs. While outside on the turnpike They got this new hit tune Where thrills become as cheap as gas And gas as cheap as thrills

Re: Returning sears tools [Re: Hrtbkr] #2745170 02/21/20 10:36 AM 02/21/20 10:36 AM
Joined: Sep 2003 Posts: 20,506 north of coder moparx "Butt Crack Bob"
moparx "Butt Crack Bob" Joined: Sep 2003 Posts: 20,506 north of coder	makes me wonder seeing all those craftsman vendors at the swaps, how much complaining they would do on replacements.

Re: Returning sears tools [Re: 6T6Cuda] #2745548 02/22/20 05:04 PM 02/22/20 05:04 PM
Joined: Jan 2003 Posts: 28,730 Shopping @ HoBo Fright 340SIX Doc Flappergas's Evil Twin
340SIX Doc Flappergas's Evil Twin Joined: Jan 2003 Posts: 28,730 Shopping @ HoBo Fright	I called Sears 1 800 number and they sent replacement fedex. As thet still had stock. That was the ones Lowes did not have. I was,asked if i had bought them at Sears. Also Craftsman brand was,sold to Black and Decker so you can go that way too. Call B & D So Sears issues a credit and then used tgat to pay and send tgem Lowes in person ACE in person B&D in person or phone. [img]https://i234.photobucket.com/albums/ee87/fast340six/sig%20pics/2840886-340SIX-1.jpg[/img] VP of the MPM in New Orleans 73 Dart Sport 340/ 70 challenger vert. That may still get built, If I live long enough

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