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Anyone talked to Bob at Modern Cylinder Head? #2632766
03/14/19 07:22 PM
03/14/19 07:22 PM
Joined: Jun 2004
Posts: 741
Carson City, NV
440sourcedotcom Offline OP
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Carson City, NV
Hello, we were wondering if anyone lives locally or has dealt with Bob at Modern Cylinder head recently. He does the CNC porting for us on our Stealth heads. We sent him a pallet of 50 heads last April. Over the last couple months, we have left numerous messages on his answering machine, sent emails, etc, asking what is happening with our pallet of heads, and there has been zero contact back to us. Just wondering if anyone knows him, or could help us with this situation in any way.

Re: Anyone talked to Bob at Modern Cylinder Head? [Re: 440sourcedotcom] #2632796
03/14/19 08:48 PM
03/14/19 08:48 PM
Joined: Jan 2003
Posts: 30,989
Oregon
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AndyF Offline
I Win
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I Win
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Oregon
I'm thinking you need to buy a plane ticket and go have a talk with your vendor.

Re: Anyone talked to Bob at Modern Cylinder Head? [Re: AndyF] #2632805
03/14/19 09:04 PM
03/14/19 09:04 PM
Joined: Feb 2004
Posts: 855
ontario canada kingston
aspenrt360 Offline
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ontario canada kingston
Wow! this is not a good thing to hear at the very least it is not pro at all!


2013 Chrysler 300 touring 1974 Dodge Charger SE. 360-727-8.75-3.23 sure grip 1972 Dodge Dart Swinger 1995 Dodge Ram 1500 4x4
Re: Anyone talked to Bob at Modern Cylinder Head? [Re: aspenrt360] #2632817
03/14/19 09:49 PM
03/14/19 09:49 PM
Joined: Dec 2013
Posts: 4,663
Wichita
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GY3 Offline
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Wow, kinda like you guys never answering my e-mails when your balancer I bought from you came apart?! work

Screenshot_20180621-134606.jpg

'63 Dodge 330
11.19 @ 121 mph
Pump gas, n/a, through the mufflers on street tires with 3.54's. 3,600 lbs.
10.01 @ 133mph with a 250 shot of nitrous an a splash of race gas. 1.36 60 ft. 3,700 lbs.

Re: Anyone talked to Bob at Modern Cylinder Head? [Re: GY3] #2632825
03/14/19 10:01 PM
03/14/19 10:01 PM
Joined: Feb 2006
Posts: 604
TN
1DGEMAN Offline
mopar
1DGEMAN  Offline
mopar

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Posts: 604
TN
I would never do business with them. A friend sent heads there 4 years ago and nothing but excuses. Still no heads.


Real Men shift for themselves
Re: Anyone talked to Bob at Modern Cylinder Head? [Re: GY3] #2632858
03/15/19 12:11 AM
03/15/19 12:11 AM
Joined: Aug 2003
Posts: 3,245
Between a rock & a hard place
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cudadoug Offline
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Between a rock & a hard place
Originally Posted by GY3
Wow, kinda like you guys never answering my e-mails when your balancer I bought from you came apart?! work




Lol! KARMA calling on line 1. Doh...

Last edited by cudadoug; 03/15/19 12:11 AM.
Re: Anyone talked to Bob at Modern Cylinder Head? [Re: cudadoug] #2632869
03/15/19 01:29 AM
03/15/19 01:29 AM
Joined: Jan 2003
Posts: 4,448
Phoenix, AZ
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MoparBilly Offline
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Phoenix, AZ
Well,
I hope this gets resolved, certainly not good news for anyone. I hate to see anyone who is in the business of supplying the Mopar hobby with parts and services fail.
Love the set of Modern CNC ported Stealths I own.


"Livin' in a powder keg and givin' off sparks" 4 Street cars, 5 Race engines
Re: Anyone talked to Bob at Modern Cylinder Head? [Re: 440sourcedotcom] #2632880
03/15/19 05:06 AM
03/15/19 05:06 AM
Joined: Dec 2018
Posts: 76
MASSACHUSETTS
Chip Offline
member
Chip  Offline
member

Joined: Dec 2018
Posts: 76
MASSACHUSETTS
Keep us all updated on this...

Re: Anyone talked to Bob at Modern Cylinder Head? [Re: Chip] #2632957
03/15/19 11:05 AM
03/15/19 11:05 AM
Joined: Jan 2005
Posts: 4,404
Michigan
MarkZ Offline
Worthy
MarkZ  Offline
Worthy

Joined: Jan 2005
Posts: 4,404
Michigan
Dad contacted them to get pricing on CNC work for a pair of small block Eddies early this Winter. They picked up. shruggy

Last edited by MarkM; 03/15/19 11:06 AM.

1987 Fifth Avenue - 512/518/D60
Re: Anyone talked to Bob at Modern Cylinder Head? [Re: cudadoug] #2632967
03/15/19 11:18 AM
03/15/19 11:18 AM
Joined: Dec 2013
Posts: 4,663
Wichita
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GY3 Offline
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Wichita
Originally Posted by cudadoug
Originally Posted by GY3
Wow, kinda like you guys never answering my e-mails when your balancer I bought from you came apart?! work




Lol! KARMA calling on line 1. Doh...


The sad part is, I've been a big proponent of 440Source (here and on Facebook) for a long time and use their heads, water pump housing, water pump, oil pan/pickup and other parts. I run the snot out of their stuff and have put together a pretty fast/reliable street car with their parts.

I really didn't expect them to do anything about it but a response after spending thousands of $ and referring thousands more their way would have been nice!

On the other hand Bob at Modern Cylinder Head answered my email and had my heads ported and sent back to me within 2 weeks!

I think it is pretty clear which business will never get another dime of my money!


'63 Dodge 330
11.19 @ 121 mph
Pump gas, n/a, through the mufflers on street tires with 3.54's. 3,600 lbs.
10.01 @ 133mph with a 250 shot of nitrous an a splash of race gas. 1.36 60 ft. 3,700 lbs.

Re: Anyone talked to Bob at Modern Cylinder Head? [Re: GY3] #2632976
03/15/19 11:38 AM
03/15/19 11:38 AM
Joined: Mar 2006
Posts: 1,229
In The Hills
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jughed Offline
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Posts: 1,229
In The Hills
Originally Posted by GY3
Wow, kinda like you guys never answering my e-mails when your balancer I bought from you came apart?! work


Good reply.

2 valuables lessons taught...don't ever deal with 440 Source, and don't skimp on the balancer (go with ATI)



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Re: Anyone talked to Bob at Modern Cylinder Head? [Re: GY3] #2632980
03/15/19 11:44 AM
03/15/19 11:44 AM
Joined: Jan 2003
Posts: 15,439
Val-haul-ass... eventually
B
BradH Offline
Taking time off to work on my car
BradH  Offline
Taking time off to work on my car
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Posts: 15,439
Val-haul-ass... eventually
Originally Posted by GY3
Wow, kinda like you guys never answering my e-mails when your balancer I bought from you came apart?! work

Is that their SFI Fluidamper-style? If so, another Moparts member had one start to come apart on the dyno. He figured it out when he went to check the ignition timing and found the outer ring had slipped and started to come loose.

Re: Anyone talked to Bob at Modern Cylinder Head? [Re: BradH] #2632987
03/15/19 11:55 AM
03/15/19 11:55 AM
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Posts: 3,504
DFW
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mr_340 Offline
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I have been waiting on Bob to machine my SS Hemi heads since June 2016. I sent him $2k to buy the castings, another $2k in a progress payment when he said he was pulling the seats and going to start welding them. That was late 2016, I drove up to Detroit in the summer of 2017. Bob told me he was going to start on them "next week". I guess next week is like tomorrow, it never comes. I wouldn't pay Bob anything up front. I had Jeff do two sets of heads (bracket Hemi and W2s) and had good luck with Jeff. I filed a complaint with the BBB on MCH. The Michigan State Attorney General is next for me.


I've sent dozens of e-mails and left messages on the MCH machine. No replies at all. I may have to show up with the local police at some point.


Floyd Lippencott IV
Re: Anyone talked to Bob at Modern Cylinder Head? [Re: BradH] #2632990
03/15/19 12:07 PM
03/15/19 12:07 PM
Joined: Sep 2014
Posts: 4,457
Washington
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madscientist Offline
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Posts: 4,457
Washington
Originally Posted by BradH
Originally Posted by GY3
Wow, kinda like you guys never answering my e-mails when your balancer I bought from you came apart?! work

Is that their SFI Fluidamper-style? If so, another Moparts member had one start to come apart on the dyno. He figured it out when he went to check the ignition timing and found the outer ring had slipped and started to come loose.


If it's any type of fluid filled damper it can't come apart like the picture posted above.


Just because you think it won't make it true. Horsepower is KING. To dispute this is stupid. C. Alston
Re: Anyone talked to Bob at Modern Cylinder Head? [Re: GY3] #2633019
03/15/19 01:13 PM
03/15/19 01:13 PM
Joined: Jun 2004
Posts: 741
Carson City, NV
440sourcedotcom Offline OP
super stock
440sourcedotcom  Offline OP
super stock

Joined: Jun 2004
Posts: 741
Carson City, NV
Originally Posted by GY3
Originally Posted by cudadoug
Originally Posted by GY3
Wow, kinda like you guys never answering my e-mails when your balancer I bought from you came apart?! work




Lol! KARMA calling on line 1. Doh...


The sad part is, I've been a big proponent of 440Source (here and on Facebook) for a long time and use their heads, water pump housing, water pump, oil pan/pickup and other parts. I run the snot out of their stuff and have put together a pretty fast/reliable street car with their parts.

I really didn't expect them to do anything about it but a response after spending thousands of $ and referring thousands more their way would have been nice!

On the other hand Bob at Modern Cylinder Head answered my email and had my heads ported and sent back to me within 2 weeks!

I think it is pretty clear which business will never get another dime of my money!


I am sorry you sent an email that was not responded to, however it was likely a technical glitch, not an affront on your personal character. Kim Burns was in charge of technical emails, and he retired last month after more than 14 years on the job here. I am not familiar with your situation, but it's likely that we either never received the email, it went into junk mail for some reason, or it was on one of those days where we get hundreds of emails and it just got lost in the mix somehow. In any case, we have a tech line that is staffed 40 hours a week with real people willing to help, you could have easily picked up the phone at any time and given us a call and someone would have been here to address your concern.

Re: Anyone talked to Bob at Modern Cylinder Head? [Re: mr_340] #2633026
03/15/19 01:31 PM
03/15/19 01:31 PM
Joined: Jan 2012
Posts: 1,541
USA
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hudsonhornet7x Offline
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Originally Posted by mr_340
I have been waiting on Bob to machine my SS Hemi heads since June 2016. I sent him $2k to buy the castings, another $2k in a progress payment when he said he was pulling the seats and going to start welding them. That was late 2016, I drove up to Detroit in the summer of 2017. Bob told me he was going to start on them "next week". I guess next week is like tomorrow, it never comes. I wouldn't pay Bob anything up front. I had Jeff do two sets of heads (bracket Hemi and W2s) and had good luck with Jeff. I filed a complaint with the BBB on MCH. The Michigan State Attorney General is next for me.


I've sent dozens of e-mails and left messages on the MCH machine. No replies at all. I may have to show up with the local police at some point.


I was in a similar situation lately with a business. Had to get serious with them but I did get my refund. it is amazing how some of these places are so willing to take your money and then never expect to deliver on their promises.

Re: Anyone talked to Bob at Modern Cylinder Head? [Re: 440sourcedotcom] #2633028
03/15/19 01:38 PM
03/15/19 01:38 PM
Joined: Dec 2013
Posts: 4,663
Wichita
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GY3 Offline
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Joined: Dec 2013
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Wichita
Originally Posted by 440sourcedotcom
Originally Posted by GY3
Originally Posted by cudadoug
Originally Posted by GY3
Wow, kinda like you guys never answering my e-mails when your balancer I bought from you came apart?! work




Lol! KARMA calling on line 1. Doh...


The sad part is, I've been a big proponent of 440Source (here and on Facebook) for a long time and use their heads, water pump housing, water pump, oil pan/pickup and other parts. I run the snot out of their stuff and have put together a pretty fast/reliable street car with their parts.

I really didn't expect them to do anything about it but a response after spending thousands of $ and referring thousands more their way would have been nice!

On the other hand Bob at Modern Cylinder Head answered my email and had my heads ported and sent back to me within 2 weeks!

I think it is pretty clear which business will never get another dime of my money!


I am sorry you sent an email that was not responded to, however it was likely a technical glitch, not an affront on your personal character. Kim Burns was in charge of technical emails, and he retired last month after more than 14 years on the job here. I am not familiar with your situation, but it's likely that we either never received the email, it went into junk mail for some reason, or it was on one of those days where we get hundreds of emails and it just got lost in the mix somehow. In any case, we have a tech line that is staffed 40 hours a week with real people willing to help, you could have easily picked up the phone at any time and given us a call and someone would have been here to address your concern.







So, you know about the problem now and you've still done nothing to address it other than place the blame on your email system and a guy that recently retired?! shruggy

Last edited by GY3; 03/15/19 01:40 PM.

'63 Dodge 330
11.19 @ 121 mph
Pump gas, n/a, through the mufflers on street tires with 3.54's. 3,600 lbs.
10.01 @ 133mph with a 250 shot of nitrous an a splash of race gas. 1.36 60 ft. 3,700 lbs.

Re: Anyone talked to Bob at Modern Cylinder Head? [Re: GY3] #2633043
03/15/19 02:48 PM
03/15/19 02:48 PM
Joined: Jan 2003
Posts: 1,374
Houston,Tx.
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Lee446 Offline
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Houston,Tx.
GY3, you forgot to add that you got some of the blame too! A common tactic nowadays and it never looks good. Better to be silent,

Re: Anyone talked to Bob at Modern Cylinder Head? [Re: Lee446] #2633047
03/15/19 03:01 PM
03/15/19 03:01 PM
Joined: Dec 2013
Posts: 4,663
Wichita
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GY3 Offline
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Originally Posted by Lee446
GY3, you forgot to add that you got some of the blame too! A common tactic nowadays and it never looks good. Better to be silent,


Shame on me for thinking they would want an e-mail with pictures for proof of said failure of their product. realcrazy


'63 Dodge 330
11.19 @ 121 mph
Pump gas, n/a, through the mufflers on street tires with 3.54's. 3,600 lbs.
10.01 @ 133mph with a 250 shot of nitrous an a splash of race gas. 1.36 60 ft. 3,700 lbs.

Re: Anyone talked to Bob at Modern Cylinder Head? [Re: GY3] #2633050
03/15/19 03:10 PM
03/15/19 03:10 PM
Joined: Sep 2003
Posts: 1,049
San Jose Ca.
boatracer572 Offline
super stock
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super stock

Joined: Sep 2003
Posts: 1,049
San Jose Ca.
Originally Posted by GY3
Originally Posted by Lee446
GY3, you forgot to add that you got some of the blame too! A common tactic nowadays and it never looks good. Better to be silent,


Shame on me for thinking they would want an e-mail with pictures for proof of said failure of their product. realcrazy

give them a call instead of bashing them on here.

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