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Re: Sled City Customer Service ?? [Re: B G Racing] #2488769
04/27/18 07:02 PM
04/27/18 07:02 PM
Joined: Mar 2006
Posts: 9,910
Eighty Four, PA
B G Racing Offline OP
master
B G Racing  Offline OP
master

Joined: Mar 2006
Posts: 9,910
Eighty Four, PA
No answer,no call,no scoop,no $ return. shruggy whistling work fan Neil bought a scoop and is going racing. up

Last edited by B G Racing; 04/27/18 07:04 PM.
Re: Sled City Customer Service ?? [Re: B G Racing] #2488781
04/27/18 07:25 PM
04/27/18 07:25 PM
Joined: Jan 2003
Posts: 2,094
central texas
K
krautrock Offline
top fuel
krautrock  Offline
top fuel
K

Joined: Jan 2003
Posts: 2,094
central texas
what is a timely fashion in this case?

Re: Sled City Customer Service ?? [Re: B G Racing] #2488810
04/27/18 08:29 PM
04/27/18 08:29 PM
Joined: Mar 2006
Posts: 9,835
MI, usa
dvw Offline
master
dvw  Offline
master

Joined: Mar 2006
Posts: 9,835
MI, usa
Originally Posted By B G Racing
No answer,no call,no scoop,no $ return. shruggy whistling work fan Neil bought a scoop and is going racing. up

You know years ago I saw Ron Gray's 63 Plymouth crash at Norwalk. larry said "he's my customer I'm going to give him body parts". I thought at the time "pretty cool of him". Did that actually happen? Don't know. But in last few years from what I've seen. NO WAY would I spend a dime.
Doug

Re: Sled City Customer Service ?? [Re: B G Racing] #2488942
04/28/18 02:33 AM
04/28/18 02:33 AM
Joined: Mar 2007
Posts: 244
Wisconsin
Jet Doc Offline
enthusiast
Jet Doc  Offline
enthusiast

Joined: Mar 2007
Posts: 244
Wisconsin
Time to sell the molds and turn over the reigns!

Re: Sled City Customer Service ?? [Re: B G Racing] #2489060
04/28/18 02:02 PM
04/28/18 02:02 PM
Joined: Mar 2006
Posts: 9,910
Eighty Four, PA
B G Racing Offline OP
master
B G Racing  Offline OP
master

Joined: Mar 2006
Posts: 9,910
Eighty Four, PA
You would think that a good friend would respond with a call and explaniation or even a BS story.A timely fashion would be as quoted 2 to 3 weeks for the product.A timely fashion would be communication at 2 to 3 weeks.How about just old fashion friendship and respect and answer the phone or return a call.How about good old fashion business practices.The quick and easy fix to this is a call to Neil and refund.Is this fashionable enough?
I feel whats right is right not what is fashionable.In business when you pay for a product you should get the product.
Larry,we are waiting to her from you callme

Re: Sled City Customer Service ?? [Re: B G Racing] #2489258
04/28/18 10:34 PM
04/28/18 10:34 PM
Joined: Jan 2003
Posts: 5,315
Land 'O Lakes
RoadRunnerLuva Offline
master
RoadRunnerLuva  Offline
master

Joined: Jan 2003
Posts: 5,315
Land 'O Lakes
So...Which is the BEST company to use currently? I am thinking of buying
a "six pak" style fiberglass hood for my Duster? shruggy


Plymouth Makes It!
Re: Sled City Customer Service ?? [Re: B G Racing] #2489418
04/29/18 10:52 AM
04/29/18 10:52 AM
Joined: Mar 2006
Posts: 9,910
Eighty Four, PA
B G Racing Offline OP
master
B G Racing  Offline OP
master

Joined: Mar 2006
Posts: 9,910
Eighty Four, PA
Seems Glasteck and VFN are better choises

Re: Sled City Customer Service ?? [Re: RoadRunnerLuva] #2489487
04/29/18 01:33 PM
04/29/18 01:33 PM
Joined: Feb 2003
Posts: 18,582
Rust Belt, SW PA
Silver70 Offline
I Live Here
Silver70  Offline
I Live Here

Joined: Feb 2003
Posts: 18,582
Rust Belt, SW PA
Originally Posted By RoadRunnerLuva
So...Which is the BEST company to use currently? I am thinking of buying
a "six pak" style fiberglass hood for my Duster? shruggy


Many places have these in stock... so you shouldn't have to wait weeks for one to be made.

Re: Sled City Customer Service ?? [Re: B G Racing] #2489508
04/29/18 02:16 PM
04/29/18 02:16 PM
Joined: Jun 2009
Posts: 1,186
OHIO
T
THE GLASS MAN Offline
super stock
THE GLASS MAN  Offline
super stock
T

Joined: Jun 2009
Posts: 1,186
OHIO
Hello Bob George, I have been alerted by a friend on face book that you have a serious problem with me. first, we have been doing no direct business with each other ever since i gave you a free hood for your green altered wheelbase car . Second, As for you contacting me , I have seen no attempts from you on my email which is , sledcity@aol.com, and no Pennslvania calls on my phone records either. My phone number is 1-614-875-0369. My hours are 10am-10pm and if I do not answer the phone when you call, I ALWAYS call back at the earliest conveinous. Just ask my customers that I DO DEAL WITH. I do have a back log of work because I have a good product like you do. When someone calls and says he wants a scoop and I have it in stock, it goes out by fedex the same day, or I tell the customer that it will take a certain time period to make. Nobody and I mean nobody goes to the front of the line because they know somebody. My facebook friend asked me if I had a customer with the name of Neil. Did not ring a bell. I went to the board and there it was , Neil Lewis and I got his order on 4/12/18. Then I remembered talking to him on the phone and he mentioned your name like so many other people do. He said he would send a check right out. I kept checking P.O.Box 144 Orient, Ohio every other day and no check and finally on 4/12/18 there it was and I deposited the check. He got put onto the list to be made. Between the time I talked to him and got a check was 2-3 weeks and other orders came in and I am supplying those orders in order of arrival. Neils scoop is slated to be started within the week. I don't have time for these forums anymore and I check my facebook on break or when I close the shop for the day. My business is doing good and I hope yours is too. P.S. I have not read all the remarks made from people bashing me. Again , Thanks Bob for the free advertising.

Re: Sled City Customer Service ?? [Re: B G Racing] #2489521
04/29/18 02:44 PM
04/29/18 02:44 PM
Joined: Mar 2006
Posts: 9,910
Eighty Four, PA
B G Racing Offline OP
master
B G Racing  Offline OP
master

Joined: Mar 2006
Posts: 9,910
Eighty Four, PA
Thank you for your response, wave

Re: Sled City Customer Service ?? [Re: THE GLASS MAN] #2489737
04/29/18 10:50 PM
04/29/18 10:50 PM
Joined: Dec 2003
Posts: 22,696
Bitopia
J
jcc Offline
If you can't dazzle em with diamonds..
jcc  Offline
If you can't dazzle em with diamonds..
J

Joined: Dec 2003
Posts: 22,696
Bitopia
"P.S. I have not read all the remarks made from people bashing me"

Hence, the core issue, but then since it will not be read, why bother?

Last edited by jcc; 04/29/18 10:50 PM.

Reality check, that half the population is smarter then 50% of the people and it's a constantly contested fact.
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