Re: So are all the FIAT "Hemis" crap?
[Re: Chris2581]
#1883070
08/01/15 08:53 PM
08/01/15 08:53 PM
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Joined: Jan 2003
Posts: 15,976 Chilliwack B.C. Canada
RUNCHARGER
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OP
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Well after 3 days of not returning my calls I somehow got the "service" "advisor" today. After I chewed her out for not returning my calls she told me they can't get the noise to reappear and "engineering" doesn't know how to proceed. I told her maybe you better get "engineering" to send 16 lifters to change out and start ripping the SOB down. This is why I haven't bought a new truck since 05. Pretty sad. I'll be taking this one up pretty high unless they get serious about fixing it. You would think after the bad publicity of the last week they might be a bit more serious about customer satisfaction. Oh well, rant off.
Sheldon
Sheldon
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Re: So are all the FIAT "Hemis" crap?
[Re: RUNCHARGER]
#1884330
08/03/15 02:59 PM
08/03/15 02:59 PM
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Joined: Jan 2003
Posts: 43,609 Round Lake Beach, Illinoisy
Rhinodart
Rhinotruck
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Rhinotruck
Joined: Jan 2003
Posts: 43,609
Round Lake Beach, Illinoisy
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Well I have almost 500 miles on my 15 5.7 Hemi 3/4 ton and towed and open trailer this weekend with my 96 3/4 ton gas truck and then my 04 3500 4x4 Cummins quad cab and was pretty impressed with the performance so far. I will be towing my 32' enclosed LQ trailer with a 2015 Challenger Hellcat in it to the Mopar Nats this weekend, so we will see how the transmission handles it. If everything goes OK then it will be going to Moparfest the following weekend!
The funny thing about science is that if you change one miniscule parameter you change the entire outcome to the way you want it.
JB Rhinehart, Realist
A-Body's RULE!
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Re: So are all the FIAT "Hemis" crap?
[Re: RUNCHARGER]
#1885061
08/04/15 05:10 PM
08/04/15 05:10 PM
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Joined: Jan 2005
Posts: 12,423 Kalispell Mt.
HotRodDave
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I Live Here
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My 2011 core 5.7 has 200,000+ miles on it. He said it had the noise from new but got real bad lately so he bought a low miles engine and we swapped it out. I have not taken it apart to see what it is yet.
I am not causing global warming, I am just trying to hold off a impending Ice Age!
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Re: So are all the FIAT "Hemis" crap?
[Re: an8sec70cuda]
#1886460
08/06/15 08:02 PM
08/06/15 08:02 PM
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Joined: Feb 2003
Posts: 10,232 Someplace you aren't
SomeCarGuy
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I Live Here
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I have no experience w/ the new hemis, but do they have knock sensors that could be pulling timing when the motor is "knocking"? Just wondering if it was piston slap or a lifter causing the knocking sound, would the sensor mistake it for detonation and pull timing out of it? This could have something to do with it. I had an LS1 that had knock retard come on quite a bit. GM stupidly put the pcv horizontal, which allowed oil to be pulled into the intake. Reworking the line, the valve sit vertical and the knock retard went to zero.
I want my fair share
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Re: So are all the FIAT "Hemis" crap?
[Re: SomeCarGuy]
#1886526
08/06/15 09:38 PM
08/06/15 09:38 PM
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Joined: Jan 2003
Posts: 15,976 Chilliwack B.C. Canada
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The tech (and I) figures a lifter but doesn't know which bank. It's been at the dealer 10 days now. Must be a political issue because the dealer told me to call Fiat and complain. So I did that yesterday. I imagine the dealer can't spend too much time or parts on it without authority from the mother ship. Kind of silly but just send the gaskets and 16 lifters and have at it.
Sheldon
Sheldon
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Re: So are all the FIAT "Hemis" crap?
[Re: WO23Coronet]
#1886742
08/07/15 01:25 AM
08/07/15 01:25 AM
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Joined: Jan 2003
Posts: 15,976 Chilliwack B.C. Canada
RUNCHARGER
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I feel the power is low but I just gave her short bursts as it is still new. It is more than just the "hemi tick" though. Most likely some crud plugging a passage or maybe something more serious.
Sheldon
Sheldon
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Re: So are all the FIAT "Hemis" crap?
[Re: RUNCHARGER]
#1887050
08/07/15 06:57 PM
08/07/15 06:57 PM
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Joined: Jan 2003
Posts: 28,069 Irving, TX
feets
Senior Management
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Senior Management
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Posts: 28,069
Irving, TX
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Hemi lifters: Sheldon, I certainly hope you didn't go after the dealership people as hard as you've been bashing this truck. You're all doom, gloom, and burning hatred. What happens when people open your door and immediately blast away with both barrels? Service advisors are people first and dealership employees second. They have nothing to do with how your car was built or how it performs. Advisors are simply a go-between to put a face in a clean shirt between you and the tech wrenching on your ride. Attacking them does nothing but get you poor results from the dealership. If you got nasty with them from step one I wish you luck getting results. Chances are good that you are already in the "run them off" file. They won't care about you. All they want is for those people to go away forever. If they burn one survey to ditch a PITA car owner it's considered a small price to pay. I can understand frustration but you need to understand that these people aren't to blame. Treat them well and they will do everything possible to get your truck fixed and on the road again.
We are brothers and sisters doing time on the planet for better or worse. I'll take the better, if you don't mind. - Stu Harmon
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Re: So are all the FIAT "Hemis" crap?
[Re: feets]
#1887116
08/07/15 09:12 PM
08/07/15 09:12 PM
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Joined: Jan 2003
Posts: 15,976 Chilliwack B.C. Canada
RUNCHARGER
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OP
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To be honest Feets no. I am frustrated and I am taking it out on this forum. When we took the truck in we were very respectful although we haven't been respected. Leaving 3 and 4 messages a day to call me back over a few days and not hearing anything is disrespectful in anyone's book. Even a callback to let me know there is NO news is showing respect. When I finally got a hold of the person that didn't call me back on Saturday I let her know that was the wrong thing to do (obviously she didn't know this). Not telling her would have enabled her to keep on with this behavior don't you think? 8 days in my wife went in to check on the truck and at that time the Service Advisor told my wife we should call Fiat to apply pressure to get things moving. We did this. Yesterday Fiat called me at work to say the dealer was calling me that day to arrange a loaner for us, the dealer never called. So I called Fiat again last night. Still no word from the dealer today and it's 4 PM so they still have a chance but... If you think this is acceptable customer treatment I would be surprised. So I am without my one month old vehicle 11 days at this point, with no feedback from the dealer since 6 days ago. So what's acceptable, 2 months, 3 months, just let it ride and have a beer? BTW I did the Service Advisor thing for about 6 months a few years ago. It didn't go perfect but I enjoyed it and my customers enjoyed the experience as well. But then I believe giving the best service available and treating people as I like to be treated. But I will not tolerate bad treatment from anyone. If they want to start it, I'll finish it.
Sheldon
Sheldon
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Re: So are all the FIAT "Hemis" crap?
[Re: RUNCHARGER]
#1887432
08/08/15 12:45 PM
08/08/15 12:45 PM
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Joined: Jan 2003
Posts: 28,069 Irving, TX
feets
Senior Management
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Senior Management
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Posts: 28,069
Irving, TX
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I didn't suggest they were treating you properly. My intent was to make sure you (and others reading this) didn't go into all out attack mode when addressing the service advisor. You say you've worked the drive so I imagine you saw a bit of it yourself.
We are brothers and sisters doing time on the planet for better or worse. I'll take the better, if you don't mind. - Stu Harmon
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Re: So are all the FIAT "Hemis" crap?
[Re: gch]
#1888482
08/10/15 12:14 AM
08/10/15 12:14 AM
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Joined: Jan 2003
Posts: 15,976 Chilliwack B.C. Canada
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We'll see what happens this week. I need it Friday. If they come to their senses, swap the bloody lifters in and it's still relatively doggy what's the best supercharger for it? I see I can add 150HP for around $7k and really that's cheaper than buying a different truck. A Supercharger should add torque and that's what this sorry thing needs.
Sheldon
Sheldon
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