Re: Change at Indy Cylinder Heads
[Re: Hooligan]
#1342036
11/27/12 02:43 PM
11/27/12 02:43 PM
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Joined: Oct 2006
Posts: 4,590 Indy
joshking440
OP
Lunch is on me!
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OP
Lunch is on me!
Joined: Oct 2006
Posts: 4,590
Indy
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Re: Change at Indy Cylinder Heads
[Re: joshking440]
#1342037
11/27/12 02:51 PM
11/27/12 02:51 PM
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Joined: Jan 2003
Posts: 2,813 Blue Ridge, VA
Plumb Wired
master
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master
Joined: Jan 2003
Posts: 2,813
Blue Ridge, VA
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Josh, I'll throw you and Indy a bone, price and availability on a RB offset distributor?
Thanks, Mike Gray
RIP Monte Smith
aka: OutlawFish '98 Bickel Dodge Dakota PST
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Re: Change at Indy Cylinder Heads
[Re: joshking440]
#1342047
11/27/12 07:44 PM
11/27/12 07:44 PM
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Joined: Jul 2010
Posts: 2,091 Delray beach, Florida
Performance Only
top fuel
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top fuel
Joined: Jul 2010
Posts: 2,091
Delray beach, Florida
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Many have listed customer service as something that needs to be addressed. I would agree with that based on conversations i've had with them in the past. They have had some very polite people over the years as well and that's always a plus. the real problem as i see it from being in the industry is that almost nothing they sell in regards to heads and blocks can be used as delivered. I'm wondering how being polite when a ticked off customer calls is going to help his situation of having to drop a bunch more money to correct what should've been correct when he bought it. I've worked with a lot of Indy parts over the years, but i've never seen a pair of heads that didn't need work, especially the valve job, or a block that didn't need align-honing on the mains, or more. If i'm ordering the parts in I just let the customer know to expect it, but when a customer orers the same parts they always expect them to be great right out of the box. Now, with all that being said, i'm only stating my experience. In the end i make money fixing those things so this isn't necesarilly a complaint, just an observation. Maybe Indy should just sell their parts as semi-finished, that way people know what to expect and wouldn't complain so much. That would sure make it easier for anyone in customer service. By the way, congratulations on the new job.
Last edited by Performance Only; 11/27/12 07:45 PM.
machine shop owner and engine builder
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Re: Change at Indy Cylinder Heads
[Re: gregsdart]
#1342050
11/27/12 08:00 PM
11/27/12 08:00 PM
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Joined: Aug 2003
Posts: 4,055 Salina ks
572_dup2
Back On The Bumper!!
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Back On The Bumper!!
Joined: Aug 2003
Posts: 4,055
Salina ks
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I bought stuff from years ago. It wasnt as advertised had to get a lawyer to get my money back. Best of luck!
Shawn Jennings
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Re: Change at Indy Cylinder Heads
[Re: skrews]
#1342053
11/27/12 08:54 PM
11/27/12 08:54 PM
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Anonymous
Unregistered
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Anonymous
Unregistered
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I needed a set of set screws for my indy heads that go under the rockers. $32.95 for freakin set screws which cost 7 cents each.They put a little packet of set screws in a 18 x 18" box and charged me $34.95 for shipping. And I bypassed Indy and bought them from Mancini Racing and Mancini Racing got them dropped shipped from Indy to boot. What a bunch of crooks. I'm scared to death to buy anything from them again and I need a Indy Tunnelram badly by Christmas.
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