I don't post very often but something happened this morning that I feel I need to share. I am in the process of installing a Grid along with a K and R switch panel. I had a question so I emailed K and R. About fifteen minutes later, my phone rang and it was K and R. I spent about twenty minutes on the line, got my questions answered, and acquired a wealth of great information. The reason for the post is this company understands and appreciates customer service above and beyond most others. I cannot count the number of times that I have had questions and used the Contact Us on the companies website and never received a reply. In the future, if I need anything that K and R can supply, they will receive my business.