idk if your big retailers are anything like what I experience. Seems to me many people go there for social interaction as they wander aimlessly "shopping". I see no problem with the model of reduced access and ordering and pick-up. Reducing the "herd" will flatten the curve.
I agree with the other comment about yer in the store for essentials, what difference does it make what else ya grab.
As for the bigger picture, a personal anecdote: my girl manages a cell phone store for a national brand. Most stores in the chain are closed but some are open for essential business. The company provides a dedicated cell network for first responders and gives them price breaks on hardware and service. Early in the lock down she was annoyed by the amount of buisiness as usual customers. This week the aggravation has been window shoppers with cabin fever. People are legit coming in to the store just because they need to get out of the house.
