Moparts
Update: Would you run a hub with this damage?
Posted By: roe
Update: Would you run a hub with this damage? - 01/17/12 03:42 AM
Got a pair of these for a great price off of ebay. They taped the boxes together when they shipped them, and you can see where the one in the bottom box took a beating, the broken part is laying in the box as well. Anyway, its for a '71 satellite w/ 11" brakes. In the pic you can see where the damage is, and I also included a pic of the undamaged one. It looks to me to only affect where the retainer/seal would go, and looks to me like once the seal is installed that area should be sealed up. If its safe, I was thinking I could hit it with a grinder to kind of clean it up and then run it if the seal will cover that spot and still keep out dust and dirt. So the question is do you guys think that will be safe? I think it will be, but thought I would ask you guys here first.
Also, if its not, is that something that I could have a machine shop repair? Maybe weld in some new metal and clean everything up?
Also I havent talked back to the place I bought it from. They were very pleasant to deal with on the purchase and have great feedback so I dont think it would be a big hassle to try and have it replaced. Just didnt want to deal with it is all. If I can safely run what I have, I'd rather just do that.
Posted By: jcc
Re: Would you run a hub with this damage? - 01/17/12 03:49 AM
My answer would be no, unless you were stuck on the side of the road in rain in west texas on the way to your wedding to Brittney.
Posted By: OzHemi
Re: Would you run a hub with this damage? - 01/17/12 03:51 AM
I would have them send you a replacement one.
Aside from issues of the seal coming loose perhaps, I would be worried about it cracking more after that eventually...
Posted By: 1968RR
Re: Would you run a hub with this damage? - 01/17/12 03:52 AM
Quote:
My answer would be no, unless you were stuck on the side of the road in rain in west texas on the way to your wedding to Brittney.
There's no such thing as rain in West Texas.
By the way, I'd try to return the damaged hubs. The seller should have packed them correctly. 
Posted By: goldmember
Re: Would you run a hub with this damage? - 01/17/12 04:13 AM
What would you do with the damage to the pad surface? Machine that too? Rotors are cheap,just get them to replace the damaged rotor.
Posted By: roe
Re: Would you run a hub with this damage? - 01/17/12 04:31 AM
Im glad I asked here first, it seems the consensus is not to risk it and go ahead and have it replaced. I just sent them a message on ebay and will call tomorrow. Hopefully they will work with as Im outside their normal return period. Before I get flamed for waiting too long, I ordered these months before I left Iraq so there was no way for me to inspect them and return it during their normal 7day return period. Hopefully they'll work with me.
Posted By: None2Slow
Re: Would you run a hub with this damage? - 01/17/12 04:35 AM
If in doubt, throw it out. Words to live by. The fact that your here asking shows that you have a concern about this. Why risk your safety and that of people you don't know? Look at it this way. IF it doesn't break, what happens? IF it does, what happens?
Posted By: RapidRobert
Re: Would you run a hub with this damage? - 01/17/12 04:40 AM
Quote:
I would have them send you a replacement one.
Aside from issues of the seal coming loose perhaps, I would be worried about it cracking more after that eventually...
X2. I got a feeling they'll do you right
Posted By: mopars4ever
Re: Would you run a hub with this damage? - 01/17/12 05:24 AM
I would not use it. IMO they should have been packed better.
Posted By: roe
Re: Would you run a hub with this damage? - 01/18/12 03:50 AM
Well, I talked to the owner today and he says that plain and simple, theres nothing he can do to help me out. Cant get another for exchange, which is what I asked for, he cant go after UPS because its been too long, but he offers up that I go after UPS, which I know is a dead end. I thought they would take care of it, but he (owner) was very dismissive about it, and I never took a nasty tone. So after the phonecall was over, I sent him an email basically telling him that I thought his level of customer service was lacking, that I wouldn't be purchasing from him again, and that I would let others know of my experiece and let them draw their own conlusions. Again, I want to let it be known that he does have a clearly stated 7day return policy, which I was not able to meet because of me being in Iraq, but I was hoping that he work with me. So I ended the email asking for a refund for just the one broken hub, no shipping costs. We'll see what happens. Good news is I found another seller with one in stock for $75 with free shipping. A whole lot better than the $178 or so that a parts store wants.
Posted By: 1968RR
Re: Would you run a hub with this damage? - 01/18/12 04:00 AM
Quote:
Well, I talked to the owner today and he says that plain and simple, theres nothing he can do to help me out. Cant get another for exchange, which is what I asked for, he cant go after UPS because its been too long, but he offers up that I go after UPS, which I know is a dead end. I thought they would take care of it, but he (owner) was very dismissive about it, and I never took a nasty tone. So after the phonecall was over, I sent him an email basically telling him that I thought his level of customer service was lacking, that I wouldn't be purchasing from him again, and that I would let others know of my experiece and let them draw their own conlusions. Again, I want to let it be known that he does have a clearly stated 7day return policy, which I was not able to meet because of me being in Iraq, but I was hoping that he work with me. So I ended the email asking for a refund for just the one broken hub, no shipping costs. We'll see what happens. Good news is I found another seller with one in stock for $75 with free shipping. A whole lot better than the $178 or so that a parts store wants.
In all fairness, you are well beyond the seller's return date. However, given your circumstances I think that the cool thing to do would have been to give you an exchange. The seller obviously didn't pack the order correctly. Basically, I think that the seller is within his rights, but he's not necessarily doing the "right" thing.
Posted By: NITROUSN
Re: Would you run a hub with this damage? - 01/18/12 04:04 AM
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he cant go after UPS because its been too long [/quote
When did you receive the rotors???
Posted By: roe
Re: Would you run a hub with this damage? - 01/18/12 04:06 AM
Quote:
Quote:
Well, I talked to the owner today and he says that plain and simple, theres nothing he can do to help me out. Cant get another for exchange, which is what I asked for, he cant go after UPS because its been too long, but he offers up that I go after UPS, which I know is a dead end. I thought they would take care of it, but he (owner) was very dismissive about it, and I never took a nasty tone. So after the phonecall was over, I sent him an email basically telling him that I thought his level of customer service was lacking, that I wouldn't be purchasing from him again, and that I would let others know of my experiece and let them draw their own conlusions. Again, I want to let it be known that he does have a clearly stated 7day return policy, which I was not able to meet because of me being in Iraq, but I was hoping that he work with me. So I ended the email asking for a refund for just the one broken hub, no shipping costs. We'll see what happens. Good news is I found another seller with one in stock for $75 with free shipping. A whole lot better than the $178 or so that a parts store wants.
In all fairness, you are well beyond the seller's return date. However, given your circumstances I think that the cool thing to do would have been to give you an exchange. The seller obviously didn't pack the order correctly. Basically, I think that the seller is within his rights, but he's not necessarily doing the "right" thing.
Yeah, thats pretty much how I feel, which is why Im not on here trying to flame the owner. I just wanted to have this taken care of. Thats why I mention the clearly posted 7day return policy, which I couldn't meet. I just thought my reason for not meeting it was a worthy one, and even offered a copy of my orders to show that I was indeed deployed at the time. He's definately not shafting me or anything, but I think if I were in his shoes I would have "done the right thing".
Posted By: roe
Re: Would you run a hub with this damage? - 01/18/12 04:12 AM
I ordered them Oct 12th or so, they were probably delivered about 2 wks later, and I didnt get back stateside until about Dec 1. Then with redeployment stuff, moving my family from FL to TX, etc...inspecting parts weren't at the top of my "to do" list.
So like I say, I can understand him saying its too late and way past his known 7day policy, but was just hoping for the best I guess.
Its not the end of the world. My perspective on whats really important is a little different these days.
roe
Posted By: NITROUSN
Re: Would you run a hub with this damage? - 01/18/12 04:19 AM
Quote:
So like I say, I can understand him saying its too late and way past his known 7day policy, but was just hoping for the best I guess.
I would not be happy either. I also would not blame the seller. No doubt the shipper dropped them and caused the damage. That's the problem when someone cant inspect and refuse them as damaged when the shipper is on the porch.
Posted By: roe
Re: Would you run a hub with this damage? - 01/18/12 04:38 AM
Im not happy, but I can understand. But I also blame the parts company. Taping those two boxes together, with no kind of packing peanuts, bubble wrap, nothing....that was a disaster waiting to happen. If not damage to the items, then those heavy items flopping around inside the box might just tear right through it, which almost happened as well. Its not the end of the world though.
roe
Posted By: RapidRobert
Re: Would you run a hub with this damage? - 01/18/12 07:08 AM
Quote:
If not damage to the items, then those heavy items flopping around inside the box might just tear right through it, which almost happened as well.
Years ago I rec a small box w a fuel pump & the arm was sticking thru the side 
. I dont think I could throw it against a brick wall & replicate that kind of damage but the shipper managed to do it. Dont remem if it was UPS or USPS (Post Office)
Posted By: mcmopars
Re: Would you run a hub with this damage? - 01/18/12 11:29 AM
Quote:
Quote:
If not damage to the items, then those heavy items flopping around inside the box might just tear right through it, which almost happened as well.
Years ago I rec a small box w a fuel pump & the arm was sticking thru the side . I dont think I could throw it against a brick wall & replicate that kind of damage but the shipper managed to do it. Dont remem if it was UPS or USPS (Post Office)
i was thinking the same thing,what did they do,throw them out of the plane?
Posted By: 540challenger
Re: Update: Would you run a hub with this damage? - 01/18/12 02:06 PM
Sorry about the damage but.....
1. Given the time frame i can see the seller not replacing them however maybe asking about a discount for a replacement. Would be nice but not expected.
2. As for packing them better so no damaged was done, I can't see how that could be done. Whatever happened to cause that damage IMO packing peanuts would not of helped. Heck short of sending them in a crate i couldn't see anything better then the stock box and even then 1 man with a forklift could still harpoon the thing.
Posted By: dogdays
Re: Update: Would you run a hub with this damage? - 01/18/12 05:23 PM
Looking at it closely I think I'd run it. The damage isn't on a structural part, it's more like a lip to keep the larger particles of dirt out. The support for the bearing race is intact, and the area for the seal to be presed in is at least 90% there.
On this board most everyone is willing to throw money away to be "safe."
Especially if it isn't their money.
There are a lot of Nervous Nellies and I can't figure out if they worry about things that much why they aren't driving brand new cars. By the time a car gets to be 40 years old it has seen better days, don't tell me it isn't a lot more flexible than new. But people drive them and stick 500hp engines into them without much thought. Yet they get overwrought about some little thing that logically isn't going to affect anything.
Years ago my cousins introduced me to a dirt track racer named Vern. He had an early Chevy II with a junkyard 327 and it ran hard. Talking to him about the engine he said that it had some of two or three different sets of pistons in it. I asked him were they about the same and he said no, some were 10.5:1 and some were 8.5:1 and they were just scattered in the block. Now no one here on this board would dare to run such a motor but it ran hard and didn't break for at least one season and probably more. He knew it's just a lump of cast iron, not a god or a person with feelings.
My
R.
Posted By: bobs66440
Re: Update: Would you run a hub with this damage? - 01/18/12 05:48 PM
Yes, legally and technically he is within his rights to refuse you but I agree with the above post. It's not right to dismiss you out of hand in my opinion.
There was a time in this country when soldiers and veterans were given special consideration in exchange for their unselfish service and sacrifice to ensure that all Americans have the freedom to be entrepreneurs and live the way they want. I'm sure some companies and individuals still hold true to that, but it seems there is much less so.
Maybe he's in a difficult financial situation that doesn't allow him to give a full refund/exchange, but I would think he could work with you at least somewhat...I would. If for nothing else other than keeping a customer happy...but that's just me.
Posted By: HemiRick
Re: Update: Would you run a hub with this damage? - 01/18/12 05:55 PM
I agree that this is a usable part, the damage is contained to a non functional part, besides the nick in the rotor surface which can be filed flat.
Posted By: Rick_Ehrenberg
Re: Update: Would you run a hub with this damage? - 01/19/12 02:55 AM
Maybe so, but I'd sure smooth it out to reduce the chances that the crack will migrate. Remember, that's a 1-pc cast iron deal intended to (cheaply) replace the small-bearing-diameter OEM forged-hub composite rotor.
Rick
Posted By: dogdays
Re: Update: Would you run a hub with this damage? - 01/19/12 05:05 PM
Grinding it smooth is indeed a great idea, I didn't mention it because it looks like the part doesn't see enough stress to crack.
R.
PS: E-berg, good to hear from you!
Posted By: CYACOP
Re: Update: Would you run a hub with this damage? - 01/19/12 05:38 PM
I would clean the seal surface up with MEK and the seal too then JB Weld that seal in th ehousing and run it. May want to pull it and inspect later after a short run and in the mean time get another to replace it.
Posted By: roe
Re: Update: Would you run a hub with this damage? - 01/19/12 05:41 PM
Well I already picked up a replacement, and it's on the way. I figured that grinding it smooth would help and I originally thought it was usable too a first glance. When all of the early responses said no, I found another and got it with free shipping. we'll see how it goes.
As for how some type of packing material would help prevent this, think of even using newspaper. If you pack the boxes with newspaper on both sides of the rotor, then if you were to drop the boxes, it keeps them from being able to bounce around inside the boxes and clang into each other. And it also keeps the weight of the rotor spread out so it can't center on one spot. Think of what would hurt more, a 50lb box sitting on your thigh, or a 50lb wrench balancing on end on your thigh. One the weight is centered in one spot, the other it's spread out. I think it would have helped.
Regardless, I have a new on the way, and I'm okay with the outcome
Posted By: hp383
Re: Would you run a hub with this damage? - 01/19/12 06:39 PM
Quote:
Im not happy, but I can understand. But I also blame the parts company. Taping those two boxes together, with no kind of packing peanuts, bubble wrap, nothing....that was a disaster waiting to happen. If not damage to the items, then those heavy items flopping around inside the box might just tear right through it, which almost happened as well. Its not the end of the world though.
roe
I have had some parts arrive that way from rockauto.com They were brake rotors as well. The two boxes where taped together, and the rotors where heavy parts for a C20. The boxes were not meant to be used for UPS shipping, they are the boxes that normally are pallet loaded.
Mine were not damaged, but they were peeking out of the boxes, the boxes certainly cant be reused, heck, even the thin wood strips the manufacturer adds to the box were pulverized into toothpicks.
I wish some re-sellers would take better care in repackaging heavy items.
Posted By: 540challenger
Re: Update: Would you run a hub with this damage? - 01/19/12 07:41 PM
The 2 post above me bring up so good points however, there is 2 sides of the coin. Once you back something like side above the price of the shipping starts to go up. Then you get people complaining how shipping cost are to high. This is where buying insurance comes into to play. I think the man problem here is the time frame. Maybe in the furture it wuld be best to asked the seller not to ship until such and such date that way you could be there to make a claim.
Even in the rotors were to be shipped in a wooden crate with 2 feet of packing material around it. All it takes is once carless forklift driver to put a blade right through the box and you would still be in the same situation. It sucks either way you look at it.
Posted By: jcc
Re: Would you run a hub with this damage? - 01/19/12 08:32 PM
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theres nothing he can do to help me out.
Because he made a "policy" that he hides behind?
Tell me again who packed the rotors, because I am certain UPS would hide behind improper packing defense, and the owner hides behind statue of imitations nonsense, wonder if St Peter has a statue of limitations?