“And one day, it just stopped working,” I concluded. There was a pause from the other end of the phone call as the customer service technician was double checking his answer. “It sounds like either the cancelling cam or the turn signal switch went bad. I can get those out to you today.” Amazing, I thought to myself. I had been on the phone with Flaming River Industries‘ tech line for less than 7 minutes (according to the clock on my iPhone) and within that time I had presented my problem, relayed the symptoms and received a prognosis and solution. Considering it would’ve taken me 7 minutes to write a single email, today’s chore was resolved lightning quick.

Read the whole story at Mopar Connection HERE: