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#2461712 - 03/05/18 07:29 PM Are ALL Chrysler/DOdge/etc. dealerships now ripoff artists?
ragtopdodge Offline
master

Registered: 01/20/03
Posts: 4791
Loc: Seattle
Went to the chrysler dealer to get a quote for a new water pump and alternator and a couple of radiator hoses for the wife's 06 300c.

They wanted almost $800 in parts and 10.5 hours of labor for a total of $2,000!!!

F&%_()$)@*! that!


So I took it home, ordered all the parts (new chrysler stuff, not rebuilt) for.... $350!

Took me 5 hours to complete the task in my driveway with crappy tools INCLUDING changing the oil, replacing a broken side marker lens, AND going to O'Reillys for some standard worm clamps since the oem ones, with 5 diff pliers, were a PITA to take off. Wasn't about to put them bCk on (except for 2 out of 4). The OEM clamps wouldn't fit on the new hoses (too small), stiff as heck, and you'd need to practically pull the radiator to put on these clamps! Worms clamps good enough for my boat.

DONT goto Bud Clary Dodge in Auburn. Total ripoff artists. Not to mention that they tried to sell me a brake fluid change and rear diff change. Which were just done a couple years ago! That's like every 10 year [censored].




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Edited by ragtopdodge (03/05/18 07:35 PM)

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#2461715 - 03/05/18 07:32 PM Re: Are ALL Chrysler/DOdge/etc. dealerships now ripoff artists? [Re: ragtopdodge]
ragtopdodge Offline
master

Registered: 01/20/03
Posts: 4791
Loc: Seattle
WHen I took my car back, they wanted to charge me 2 HOURS for diagnosis? at $155/hour!

TWO HOURS? I told them the WP was leaking, and how long does it take to hook up a charging diagnostics machine? My local auto parts store checks that for free!

I bithced and squaked so much about how insane they were w/these prices that the service guy knocked an hour off the diagnostic charge. How charitable of them. So I ended up paying them $170 to tell me what I already knew.


Edited by ragtopdodge (03/05/18 07:33 PM)

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#2461721 - 03/05/18 07:36 PM Re: Are ALL Chrysler/DOdge/etc. dealerships now ripoff artists? [Re: ragtopdodge]
ragtopdodge Offline
master

Registered: 01/20/03
Posts: 4791
Loc: Seattle
Is this the going rate to do basic repair now at dealers/repairshops?

I rarely let anyone touch my cars, but my wife had to get her car going ASAP so I thought I'd float the idea of getting the dealer to fix it.

MY BAD!

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#2461724 - 03/05/18 07:39 PM Re: Are ALL Chrysler/DOdge/etc. dealerships now ripoff artists? [Re: ragtopdodge]
RUNCHARGER Offline
I Live Here

Registered: 01/20/03
Posts: 15726
Loc: Chilliwack B.C. Canada
Dealer Principals live pretty high on the hog from what I've seen. They get it from somewhere. you'll note most private shop owners live a more mundane lifestyle.
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Sheldon

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#2461727 - 03/05/18 07:43 PM Re: Are ALL Chrysler/DOdge/etc. dealerships now ripoff artists? [Re: ragtopdodge]
340wedge Offline
master

Registered: 09/18/03
Posts: 2643
Loc: Myrtle Beach, SC formerly the ...
My 2006 Charger Daytona started to overheat. Knowing that these Hemi's drop valves at the slightest hint of high temps I took it right to the dealer which is literally two blocks from my house. Diagnosis was both fans needed replacement including the motors. Apparently a common problem with these that mother Mopar never wanted to do a recall on. $1200.00 later I had two fans and fan motors. I looked online and the cost was $180 in parts. I looked online (youtube) how to replace them and it is literally four bolts. Had I known!!! mad


Edited by 340wedge (03/05/18 07:43 PM)
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1971 Sassy Grass Green Duster 340
2006 Charger Daytona GoMango

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#2461729 - 03/05/18 07:45 PM Re: Are ALL Chrysler/DOdge/etc. dealerships now ripoff artists? [Re: ragtopdodge]
Orange_Crush Offline
Belieber!

Registered: 02/03/03
Posts: 17980
Loc: Charlotte, NC
I don't think I've ever taken an out of warranty vehicle back to the dealership for service or repairs. There are a lot of highly rated independents out there who can often do the job for a lot less.

As far as I know, dealerships charge based on a "book rate" tellibg them what to charge for a job.
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1970 Dodge Charger R/T Hemi Orange U-code 4-speed
1971 Jaguar E-Type Series 3 V-12 4-speed 2+2 Signal Red.

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#2461749 - 03/05/18 08:29 PM Re: Are ALL Chrysler/DOdge/etc. dealerships now ripoff artists? [Re: ragtopdodge]
mopars4ever Offline
I Live Here

Registered: 01/20/03
Posts: 11184
Loc: md
Not all of them are bad. It took me a few tries to find a good honest one. They never push any of the fluid change, etc b/s stuff. Very fair prices compared to the others.

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#2461763 - 03/05/18 08:58 PM Re: Are ALL Chrysler/DOdge/etc. dealerships now ripoff artists? [Re: ragtopdodge]
formula_s Offline
master

Registered: 01/20/03
Posts: 4479
Loc: North Pole,New York
Gotta pick the dealers service department and parts counter carefully. Needed a window regulator tape and the parts man told me I had to buy the whole thing as an assembly;motor,track and tape. I had replaced it once before and knew the tape was sold separately. Walked outta there with smoke coming outta my ears and went to another dealer 2 miles away and got the tape for about $15.oo . Not long after that I saw Dorman was selling them on those "HELP" racks at parts stores for about $12.00.

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#2461765 - 03/05/18 09:00 PM Re: Are ALL Chrysler/DOdge/etc. dealerships now ripoff artists? [Re: ragtopdodge]
BIGGERED Offline
Reasonable Title

Registered: 04/17/06
Posts: 1007
Loc: North East USA
I lived a block away from a very talented independent mechanic for 25 years. We became very close friends and I spent a ton of time at his shop. He treated everyone fair including me.

Unfortunately he died four weeks ago.

My truck is 4 weeks overdue on inspection and I am dreading finding another mechanic.

The truck is under warranty and I still do not want to take it to the dealer.


Red

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#2461776 - 03/05/18 09:21 PM Re: Are ALL Chrysler/DOdge/etc. dealerships now ripoff artists? [Re: ragtopdodge]
SomeCarGuy Offline
master

Registered: 02/02/03
Posts: 8493
Loc: Someplace you aren't
Sounds like standard procedure everywhere. I took our Camry in under the “free” two year included plan and it was due for air and cabin filters. They wanted full list price plus an hour labor! It was like 120 or 150 bucks. I told them just due the oil and rotation under the plan. Went home and preceded to oreder Oem filters for about 45 bucks shipped and installed them in under five minutes, mostly spent emptying the glovebox and restacking it back in.
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#2461780 - 03/05/18 09:26 PM Re: Are ALL Chrysler/DOdge/etc. dealerships now ripoff artists? [Re: ragtopdodge]
stumpy Offline


Registered: 01/19/03
Posts: 29573
Loc: Grand Prairie,Texas
Dealership book hour prices are set by the factory. If you don't want to pay the price don't go to the dealer. If you don't do it your self then don't whine because the dealer needs to cover their costs. shruggy

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#2461783 - 03/05/18 09:31 PM Re: Are ALL Chrysler/DOdge/etc. dealerships now ripoff artists? [Re: SomeCarGuy]
Rhinodart Offline
Rhinotruck

Registered: 01/20/03
Posts: 36946
Loc: Round Lake Beach, Illinoisy
My dealer is great, there are still some out there... up
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#2461801 - 03/05/18 09:52 PM Re: Are ALL Chrysler/DOdge/etc. dealerships now ripoff artists? [Re: RUNCHARGER]
71TA Offline
I Live Here

Registered: 01/19/03
Posts: 11737
Loc: Warren, MI
Originally Posted By RUNCHARGER
Dealer Principals live pretty high on the hog from what I've seen. They get it from somewhere. you'll note most private shop owners live a more mundane lifestyle.


The two brothers that own the dealership that my son works at are only worth $300 million. That's the GDP of a small COUNTRY! Almost mind numbing.
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www.DetroitMuscleTechnologies.com Mopar body and heater box restoration gaskets

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#2461811 - 03/05/18 10:03 PM Re: Are ALL Chrysler/DOdge/etc. dealerships now ripoff artists? [Re: 71TA]
Neil Offline
I Live Here

Registered: 01/19/03
Posts: 12953
Loc: Eagle, Idaho
The majority of the new car dealerships here are brand new, or recently remolded palaces. Indoor water fountains in the showroom aren't free.

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#2461835 - 03/05/18 10:42 PM Re: Are ALL Chrysler/DOdge/etc. dealerships now ripoff artists? [Re: ragtopdodge]
A39Coronet Offline
enthusiast

Registered: 12/18/16
Posts: 327
Loc: Usa
Deihl in Pittsburgh had my 36k mile diesel for three days before they even moved it onto a rack. Trans was shifting 2-3-4 almost instantly. I suspected ecm needed reflashed, but their "expert" determined the transmission was junk and the clutches were fried. Service writer spent more time trying to sell me prepaid oil changes than helping me fix my issue. Took it elsewhere, reflashed ecm, problem gone.

I called Chrysler to complain, gave them the info, and was promptly told the dealership never called to inquire about my truck, per procedure when a warrantied vehicle needs an engine or transmission.

Ford is no better. Took my car to get a lamp control module replaced under recall, and they replaced my steering shaft instead (figure that one out). They installed it incorrectly, and the steering wheel would turn 3/4 a rotation before engaging the wheels. I was told "guess that's how they designed the recall".

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#2461885 - 03/06/18 02:23 AM Re: Are ALL Chrysler/DOdge/etc. dealerships now ripoff artists? [Re: BIGGERED]
Dave Hall Offline
top fuel

Registered: 01/21/08
Posts: 1989
Loc: Cotati, CA
Sorry about your buddy... I would find a dealer to go to before that warrantee runs out... I had a leaking steering rack replaced for free. Luckily one of my good buddies is the top tech at the dealership near me. Join a (Mopar shruggy )car club. Lot's of good resources there.

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#2461898 - 03/06/18 06:17 AM Re: Are ALL Chrysler/DOdge/etc. dealerships now ripoff artists? [Re: ragtopdodge]
MI_Custumz Offline
master

Registered: 12/06/03
Posts: 5133
Loc: Port Huron, Michigan
My dealer is pretty good. However, I have lifetime Max Care Warranty and only $100 per incident. Wife's starter on her '08 Avenger went out at just over 100k miles and it was covered for the $100, parts alone at Autozone were almost $200.

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#2461904 - 03/06/18 07:09 AM Re: Are ALL Chrysler/DOdge/etc. dealerships now ripoff artists? [Re: ragtopdodge]
Guitar Jones Offline
master

Registered: 12/18/09
Posts: 9987
Loc: in a cattle trailer down by th...
Originally Posted By ragtopdodge
Went to the chrysler dealer to get a quote for a new water pump and alternator and a couple of radiator hoses for the wife's 06 300c.

They wanted almost $800 in parts and 10.5 hours of labor for a total of $2,000!!!

F&%_()$)@*! that!


So I took it home, ordered all the parts (new chrysler stuff, not rebuilt) for.... $350!

Took me 5 hours to complete the task in my driveway with crappy tools INCLUDING changing the oil, replacing a broken side marker lens, AND going to O'Reillys for some standard worm clamps since the oem ones, with 5 diff pliers, were a PITA to take off. Wasn't about to put them bCk on (except for 2 out of 4). The OEM clamps wouldn't fit on the new hoses (too small), stiff as heck, and you'd need to practically pull the radiator to put on these clamps! Worms clamps good enough for my boat.

DONT goto Bud Clary Dodge in Auburn. Total ripoff artists. Not to mention that they tried to sell me a brake fluid change and rear diff change. Which were just done a couple years ago! That's like every 10 year [censored].




Surprised you didn't get the memo.

I take exception to a couple of your statements though. First of all I doubt you bought Chrysler parts for that price, that Gates hose didn't come from Mopar. Secondly brake fluid should be changed every 2 years, the diff is around 100K I believe but how is the dealership supposed to know you had it done a couple years ago? If you are going to [censored] about the dealer at least be truthful and reasonable in your expectations.

BTW many expenses in a dealership are not what an independent shop has to contend with. Plenty of rules and regulations to deal with so take that into account as well as special tools, diagnostic equipment and training that no independent can even get.
_________________________
The Scamp is sold, now just two old trucks and one new one.
'92 D250 Club Cab CTD, 47RH conversion, pump tweaks, injectors, rear disc conversion. Hydroboost coming soon
'74 W200 Crew Cab 360, NP435, D44, D60 and NP205 divorced transfer case. Magnum 5.2 MPI and NV4500 coming soon.
2019 1500 Long Horn Crew Cab 4WD, 5.7 Hemi!

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#2461905 - 03/06/18 07:12 AM Re: Are ALL Chrysler/DOdge/etc. dealerships now ripoff artists? [Re: stumpy]
Guitar Jones Offline
master

Registered: 12/18/09
Posts: 9987
Loc: in a cattle trailer down by th...
Originally Posted By stumpy
Dealership book hour prices are set by the factory. If you don't want to pay the price don't go to the dealer. If you don't do it your self then don't whine because the dealer needs to cover their costs. shruggy


Only warranty times come from the factory. The dealership is free to charge whatever they want if it's customer pay. Some may use published labor time standards from Motors, Chilton, All Data, etc. Others use a formula based off of warranty times. Most common is warranty time plus 40% which is still less than any of the other three. It pays to shop around.
_________________________
The Scamp is sold, now just two old trucks and one new one.
'92 D250 Club Cab CTD, 47RH conversion, pump tweaks, injectors, rear disc conversion. Hydroboost coming soon
'74 W200 Crew Cab 360, NP435, D44, D60 and NP205 divorced transfer case. Magnum 5.2 MPI and NV4500 coming soon.
2019 1500 Long Horn Crew Cab 4WD, 5.7 Hemi!

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#2461907 - 03/06/18 07:13 AM Re: Are ALL Chrysler/DOdge/etc. dealerships now ripoff artists? [Re: 71TA]
Guitar Jones Offline
master

Registered: 12/18/09
Posts: 9987
Loc: in a cattle trailer down by th...
Originally Posted By 71TA
Originally Posted By RUNCHARGER
Dealer Principals live pretty high on the hog from what I've seen. They get it from somewhere. you'll note most private shop owners live a more mundane lifestyle.


The two brothers that own the dealership that my son works at are only worth $300 million. That's the GDP of a small COUNTRY! Almost mind numbing.


I'm sure they didn't become that wealthy from one dealership, no matter how big it is.
_________________________
The Scamp is sold, now just two old trucks and one new one.
'92 D250 Club Cab CTD, 47RH conversion, pump tweaks, injectors, rear disc conversion. Hydroboost coming soon
'74 W200 Crew Cab 360, NP435, D44, D60 and NP205 divorced transfer case. Magnum 5.2 MPI and NV4500 coming soon.
2019 1500 Long Horn Crew Cab 4WD, 5.7 Hemi!

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