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Which is better with returns, Jegs or Summit?'s #2257148
02/21/17 01:45 PM
02/21/17 01:45 PM
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PorkyPig Offline OP
mopar
PorkyPig  Offline OP
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long time lurker, short time p...
Any idea how they handle things like tires without a manufacturer's warranty that turn out to have a defect found after installation?

Re: Which is better with returns, Jegs or Summit?'s [Re: PorkyPig] #2257156
02/21/17 01:59 PM
02/21/17 01:59 PM
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Posts: 562
Ohio
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lockjaw-express Offline
mopar
lockjaw-express  Offline
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Ohio
Jegs Hands down!

Re: Which is better with returns, Jegs or Summit?'s [Re: lockjaw-express] #2257161
02/21/17 02:09 PM
02/21/17 02:09 PM
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fullmetaljacket Offline
master
fullmetaljacket  Offline
master
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Joined: Feb 2003
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Jegs hands down 2.

I'll never give Summit my patronage again. Hedman headers and Summit stiffed me once too many.

Re: Which is better with returns, Jegs or Summit?'s [Re: PorkyPig] #2257167
02/21/17 02:19 PM
02/21/17 02:19 PM
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Usa
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A39Coronet Offline
super stock
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Usa
Both have handled my returns without question, so I'd be curious to hear stories of how one was "hands down" better than the other.

I purchased M/T slicks from Summit that ended up being defective (one was so out of round it almost shook my fillings out). Didn't figure out they were defective until I got to the Mopar Nats and made a time trial on Friday. Summit said "when you get home Sunday, take them off and send them back". I had new Hoosiers at my door before I even had the M/Ts off.

What was the defect and which brand of tire?


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Re: Which is better with returns, Jegs or Summit?'s [Re: A39Coronet] #2257178
02/21/17 02:55 PM
02/21/17 02:55 PM
Joined: Jan 2003
Posts: 6,607
Indiana
EV2DEMON Offline
The Camaro Kid
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The Camaro Kid

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Indiana
I've had returns through both Jegs and Summit within the past few months, and both went smooth as butter.

Lately, I've been buying more from Summit since Jegs website is garbage, but customer service through either has been satisfactory.

Re: Which is better with returns, Jegs or Summit?'s [Re: PorkyPig] #2257186
02/21/17 03:09 PM
02/21/17 03:09 PM
Joined: Jan 2007
Posts: 8,027
Mt Morris Michigan
mopar dave Offline
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Mt Morris Michigan
I had good luck with both. The last return to jegs was a pair of 750 holley ultras. One was on my sb when it came apart on the dyno. They refunded 100%.

Re: Which is better with returns, Jegs or Summit?'s [Re: PorkyPig] #2257367
02/21/17 08:48 PM
02/21/17 08:48 PM
Joined: Oct 2010
Posts: 582
Dayton, OH
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1980volare Offline
My man card has just been revoked.
1980volare  Offline
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Joined: Oct 2010
Posts: 582
Dayton, OH
No issues with either, but I will say summit is much easier to return to as it comes with a pre paid return label. However,jegs usually will email you a prepaid return label if you call them and explain the situation.

Re: Which is better with returns, Jegs or Summit?'s [Re: PorkyPig] #2257448
02/21/17 11:01 PM
02/21/17 11:01 PM
Joined: Mar 2003
Posts: 1,417
Martinsville, IN
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cdwmotorsports Offline
pro stock
cdwmotorsports  Offline
pro stock
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Joined: Mar 2003
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Martinsville, IN
Summit, hands down easier everytime


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Re: Which is better with returns, Jegs or Summit?'s [Re: PorkyPig] #2257458
02/21/17 11:22 PM
02/21/17 11:22 PM
Joined: Jan 2003
Posts: 17,916
Akron, Ohio
ProSport Offline
I Live Here
ProSport  Offline
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Akron, Ohio
Summit has always been good to me with everything.


1970 Challenger, all aluminum 528 Hemi, HDK suspension, Tremec 5 speed manual
Re: Which is better with returns, Jegs or Summit?'s [Re: ProSport] #2257469
02/21/17 11:32 PM
02/21/17 11:32 PM
Joined: Feb 2005
Posts: 20,116
PA.
pittsburghracer Online work
"Little"John
pittsburghracer  Online Work
"Little"John

Joined: Feb 2005
Posts: 20,116
PA.
I buy almost 100% from Summit and never had an issue in 40 years.


1970 Duster
Edelbrock headed 408
5.984@112.52
422 Indy headed small block
5.982@112.56 mph
9.42@138.27

Livin and lovin life one day at a time




Re: Which is better with returns, Jegs or Summit?'s [Re: PorkyPig] #2257473
02/21/17 11:37 PM
02/21/17 11:37 PM
Joined: Feb 2003
Posts: 18,582
Rust Belt, SW PA
Silver70 Offline
I Live Here
Silver70  Offline
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Rust Belt, SW PA
I've returned orders from summit that have open items and they still fully refunded me. I buy from both, but Jegs sure messes around back ordered things... summit keeps you better informed.


68 Road Runner, 69 Belvedere, 71 Challenger Vert
340 barracuda, 01 Ram CTD, 95 Ram, 04 Ram, 85 Daytona turbo Z
66 GTO, 06 Magnum RT AWD. 07 Ram CTD, 07 Ram
Re: Which is better with returns, Jegs or Summit?'s [Re: PorkyPig] #2257474
02/21/17 11:37 PM
02/21/17 11:37 PM
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KOS Offline
pro stock
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Posts: 1,573
Summit hands down.........i was loyal to jegs for years until they gave me grief on an order....went to summit and never had an issue actually they went above and beyond.shoulda used them from the get go.

Re: Which is better with returns, Jegs or Summit?'s [Re: ProSport] #2257489
02/21/17 11:53 PM
02/21/17 11:53 PM
Joined: Nov 2004
Posts: 16,449
On the run…
BloFish Online penguin-006
I Live Here
BloFish  Online Penguin-006
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On the run…
Summit for me, but that's because they are closer.


It really doesn't matter whether you win or lose…
as long as you look good doing it!

‘65 A100
‘69 ‘Cuda
‘73 Vega GT
‘06 Mega Cab
‘14 Mercedes SLK
Re: Which is better with returns, Jegs or Summit?'s [Re: PorkyPig] #2257578
02/22/17 01:26 AM
02/22/17 01:26 AM
Joined: Oct 2007
Posts: 3,978
Hilltown Pa
1967dartgt Offline
master
1967dartgt  Offline
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Joined: Oct 2007
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Hilltown Pa
Summit for me.


Brett Miller W9 cnc'd heads
STR Chassis fabraction
Re: Which is better with returns, Jegs or Summit?'s [Re: PorkyPig] #2257579
02/22/17 01:27 AM
02/22/17 01:27 AM
Joined: Sep 2003
Posts: 1,935
Grove, OK
hosehead Offline
top fuel
hosehead  Offline
top fuel

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Grove, OK
Summit 100%. I had a scat stroker kit and a set of eddy heads sitting in my garage for nearly a year and I was prepared to take a huge hit trying to sell the stuff. I called them on a whim and they said they would take everything back minus a small restocking fee. I thought this was totally fair. They won my business for sure.


63 Plymouth savoy
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Re: Which is better with returns, Jegs or Summit?'s [Re: PorkyPig] #2257691
02/22/17 11:50 AM
02/22/17 11:50 AM
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Posts: 3,496
Tulsa, Oklahoma
340Cuda Offline
master
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Tulsa, Oklahoma
I have had good luck with both, however Jeg's seems to always respond quicker.

However I usually always start with Summit because the search features on their website are so much better.

Bill

Re: Which is better with returns, Jegs or Summit?'s [Re: PorkyPig] #2257719
02/22/17 12:43 PM
02/22/17 12:43 PM
Joined: Aug 2014
Posts: 562
Ohio
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lockjaw-express Offline
mopar
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Joined: Aug 2014
Posts: 562
Ohio
I have to agree that the Summit website is much better than Jegs...Jegs used to have a great website, but they ruined it with that last update. It is almost impossible to find things now, unless you have a part number.

Re: Which is better with returns, Jegs or Summit?'s [Re: PorkyPig] #2257748
02/22/17 01:59 PM
02/22/17 01:59 PM
Joined: Jan 2003
Posts: 21,050
Niles , Ohio
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therocks Offline
oh wait.but hey.lets see.oh yeah.
therocks  Offline
oh wait.but hey.lets see.oh yeah.
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Joined: Jan 2003
Posts: 21,050
Niles , Ohio
Returned stuff to both.Jegs gave me a somewhat hard time on Headers once.Summit really never had a problem.But I usually drive there.Had the wrong TO bearing they gave me once.Drove back with it and they pretty much gave me the correct one free.Rocky


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